MuseScore Not Responding on home screen

• Jan 17, 2017 - 13:32

I have been using MuseScore version 2.0.3 for the last 2 weeks without an issue until yesterday. Now everytime i launch the application it opens up but as soon as i click the cursor anywhere on the application the pinwheel of death appears. I have tried resetting the application through terminal and that has not worked. I have also noticed that it also opens a second startup window even though the application is already open behind it. Even after leaving the application for over an hour i return to see it is still not responding.
I have also tried downloading and using every version of MuseScore 2 back to 2.0 and they all have the same issue.
I have attached an image of how the far the program will go before stopping and not responding.
I am also on a mac running 10.10.5
Would anyone know how this issue could be resolved?

Attachment Size
Screen Shot 2017-01-18 at 12.27.40 am.png 682.72 KB

Comments

In reply to by mike320

the issue is i cant even access the help tab as it will not respond, in order to revert to factory settings in 2.0.3. And when i downgraded and tried older versions of MuseScore 2 resetting it through terminal did not fix the issue either.
And i have not added any sound fonts or changed the interface.

Have you tried waiting for the splash screen to disappear *before* clicking anywhere? Not that this should itself cause problems, but any information helps. Or does the splash screen never go away even if you *don't* click anywhere?

Have you read the Handbook section under "Known incompatibilities"?

I ended up fixing the issue by installing a fresh copy of mac os and then installing musescore, it is working properly now.

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