Saving a new score just pops up a completely black dialogue box
I'm trying to work on transcribing something and I started last night. I realised I had the metre wrong so I completely started over and tried to save it. The first time it crashed but then the second time it popped up with the dialogue box that is now completely black. I can't really access much and I certainly can't seem to save it. I tried repairing the installation and I un-installed and then re-installed it. Equally odd is that I can't seem to screenshot this black box. I know the screenshot (or PrtScn) button works as I can screenshot the image of paint.net saying that it can't get the image of the black box (see attachment). I tried several times, but that's not happening either. I'm using MuseScore 2.3.1 and MDL 1.1 (which sounds great by the way) all on Windows 7.
Little update: as I was going to head over to MuseScore to get the information I noticed that the normal dialogue box was kind of back and certain boxes and features were visible again, but most of it was blacked out still. I was able to save "Drowning Witch 2.0", but it did take quite a while for literally anything to pop up in the black dialogue box.
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Comments
Also, Runtime crashing MuseScore has become a lot more common as well. For example, I just got a crash after trying to make a new time signature with the master palette. Last night I had one for trying to move one soundfont below another in the synthesiser. Maybe this could be related to the initial issue?
In reply to Also, Runtime crashing… by Tyler Anaya
I'm not a technician but:
If you move the black window, does it leave a trail? In case you have problems with your video card;
Try, if you haven't already done so with https://musescore.org/en/handbook/revert-factory-settings
Check if hardware resources are sufficient, see System Requirements for using MuseScore Drumline
https://musescore.org/en/node/273636
In reply to I'm not a technician but:… by Shoichi
It doesn't leave a trail, no. Going to try a factory reset.
In reply to It doesn't leave a trail, no… by Tyler Anaya
That was fairly quick and actually resolved the issue there, so thanks. Now I just need to re-customise everything and try it with MDL.