Unresponsive menus

• Feb 15, 2019 - 12:37

Hi there.

I've had this problem with Musescore since about a week now, and I don't know why: the menus "Add", "Notes", "Layout", and "Style" are not responsive any more, neither with the mouse cursor, nor with the hotkeys. I tried reinstalling today, and even upgraded to 2.3.2 (I was using 2.1.0 before), which should be the latest stable version that applies to my system (I'm running Ubuntu 18.04 LTS), but the problem apparently persists.

Would anyone have any idea what could cause this?

Thanks in advance,
Basil


Comments

In reply to by mike320

Yes, it happens with a loaded score alright. I don't see how a screen shot would help, since the problem is: when I click on any of these menus, they just do not drop down.

In any case, I just found out that, actually, there's a Musescore version 3 out, which I didn't know of. I'll try this out and see what happens.

In reply to by Sw.H.Basil

It's possible you have something in edit mode which will prevent you from using the menus you have mentioned. This has been known to happen when you accidentally doubel-click something, especially a note head. A screen shot would confirm this has happened to you or possibly give someone a better idea of what is going on.

In reply to by Sw.H.Basil

You have made it impossible for anyone at this point to do anything but guess. I haven't heard of this happening, and I'm not asking for control of your computer (which I couldn't anyway). I'm trying to help you. Since I haven't heard of this happening in any other situation than no score being open or an item being in edit mode, then looking at MuseScore open on your desktop is the next logical step.

In reply to by mike320

I know that you're trying to help, sorry if I somehow gave the wrong impression (did I?!...). I found the phenomenon very strange and I've never heard of anything similar myself, either, this is why I resorted to the forum; I thought somebody might know instantly what it was, cause otherwise I have no Musescore guru friends, who could help me out in person. As I said, I now installed v.3, and everything seems ok, so it's ok.

But again, thanks for your replies, and happy musescoring.

In reply to by Sw.H.Basil

You presented a mystery I thought should be solved. It would be nice to know the cause of the problem, but the most important thing to you is that you are now up and running. Once you read the links jm6stringer provided you may decide to use version 2 again. If you run to the the problem again revive the discussion and we'll look into it.

I'm not sure what the problem is; it feels like an os thing, but no other application than Musescore has the same problem, and of course, the fact that it is just these four menus that don't respond, is quite fishy.

In any case, I've installed version 3 now and it works fine, so there's that. Thank you all for your feedback!...

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