Musescore and Windows 10 - Error Message

• Aug 28, 2019 - 22:51

Hello everyone!

I installed Musescore on a computer and it was installed normally but it does not run displays the message: "The program cannot be started because it is missing api-ms-win-crt-runtime-I1-1-0.dll in your computer"
Can you guide me on what this message is? I understand that some file must be missing from my computer.
Would anyone have this file to attach in order to help?
NOTE Encore, Finale and Sibelius work normally.

Thank you!


Comments

Are you sure you are on Windows 10? This file is supposed to be a part of the operating system. If you are not on Windows 10, then yes, you will have to download it. If you are actually on Windows 10, then a "repair" is necessary.

Type the filename into Google. You will see many hits on how to rectify it. The best is to use Windows Updates to get it. Failing that, download it from Microsoft itself.

Do NOT download the file from anywhere non-authoritative. I have the file, but I could send you a file with that name, that then does bitcoin mining on your box...

EDIT: oops, did not see Ziya's post. Still, mine might have some more hints, so I won't delete it...

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