Since update lost content of Pallets (F9)
I have uninstalled and reinstalled several times.
Changed from Basic to Advanced.
Went through help to factory reset.
Through preferences, also set to Default.
Also Start Center comes up empty. Nothing in the window but "Start Center"
Any suggestions?
Running Windows 10 Pro 1909
Comments
3.3.2? https://musescore.org/en/download
What version of MuseScore? If it's 3.3.1 then it had problems that were fixec by 3.3.2 released a few hours ago.
Sorry yes I did Download and install 3.3.2.8849 as well.
Issue still there.
Need to find a way to scrub the software and setting from my PC.
In reply to Sorry yes I did Download and… by Muleskinner
Bring patience: uninstall and install again might work.
(Maybe even restart your computer)
In reply to Bring patience: uninstall… by Shoichi
I have several times.
Uninstalled, reboot, reinstalled...
Repair from control panel.
Install as Admin
In reply to I have several times… by Muleskinner
See: https://musescore.org/en/3.3#comment-956392
HTH
Have you tried https://musescore.org/en/handbook/3/revert-factory-settings ?
In reply to See: https://musescore.org… by Shoichi
I did do the Factory reset from the help window.
I will uninstall now, restart, then remove the settings listed in the link, reinstall and see what happens.
Thank ya kindly
In reply to I did do the Factory reset… by Muleskinner
uninstall reinstall doesn't fix much so I wouldn't repeat the process hoping for different results. The palettes in 3.3 are different than previous versions. See https://musescore.org/en/node/296435#comment-955933 for one option.
What's your screen resolution?
Try changing it to 1920x1080 and see if it shows up. I found a similar issue on Linux.
In reply to What's your screen… by calculuswhiz
My laptop has 2 video adapters built in, and 3- 4K Monitors connected to it, plus the Laptop monitor.
The 2 monitors I prefer to use (as they are straight in front of me) are running at 3840x2160 resolution, the laptop is running at 1920x1080 resolution.
The laptop and another(far left side) display the palettes no problem, that video adapter is an Intel Iris Pro Graphics P580. The Monitors going through the Dell D600 Dock are where the problem shows its self.
Not sure of where to locate a solution. Can I downgrade for a while?
In reply to My laptop has 2 video… by Muleskinner
You can go back to 3.3. It should still be in your downloads folder. Just uninstall 3.3.x through th esettings, then install 3.3 and all of your customization will be retained.
In reply to You can go back to 3.3. It… by mike320
That was a good idea, but did not do well. Now in that version, cant get the palettes on any monitor
In reply to That was a good idea, but… by Muleskinner
I saw a post about not being able to see palettes where someone said there is an update to some Windows software that will fix it, but I don't remember which post that was in. This was part of the reason 3.3.1 was replaced after a few hours with 3.3.2 so there are a lot of posts to go through to find what I'm referring to. Perhaps someone else will remember this and post a link that should make 3.3.2 work. 3.2.3 used a different palette system, since this is probably still on your computer, that version should fix it.