MuseScore Pro Glitch
In June 2018 I spent $49 to get upgraded to Pro. For a few months I was able to access all my statistics, but now my statistics are hidden. When I first log in to MuseScore, I see this at the top right of my screen: "Upgrade to Pro and unlock all premium features. Upload more, get more stats, spotlight your scores & more." When I click "Go Pro," it then shows me two columns: the Pro column and the Basic column. It says that the Pro column is "Your Plan." It says that my subscription ends on June 2, 2019. Can someone advise me on how to get the website to recognize me properly as a Pro again?
Comments
Try https://musescore.com/contact
but I can see that you have 59 scores, try cleaning your browser cache or using another one
HTH
In reply to Try https://musescore.com… by Shoichi
Thank you, but I tried this already and I never received a reply. I believe I emailed them twice.
In reply to Try https://musescore.com… by Shoichi
I tried a different web browser to no avail. Thanks again.
In reply to I tried a different web… by Greg Markman
I hope you will also have an answer on this site. Be patient.
Whatever it is, musescore.org is the wrong place.