Billing Information

• Nov 29, 2018 - 23:41

I recently activated a new card, and I was going to update my billing information, but when I tried to update it, something came up saying I needed a signed JWT. The box that comes up can’t be exited, so now I can’t log in to MuseScore without the box appearing, and it blocks off all other functions. Can anyone help with this?


Comments

In reply to by mike320

Hi Mike,
I have the same problem as Milben! My account ist info@kantorei-so.ch, my personal Mail debut@bluewin.ch! I'm logged in so far, but examining my scores will result in the CC Information Window being opened, modally
:-((
The same occurs unfortunately when just trying to uplaod new scores from my notebook. Phenomenon is the same on musescore.com as musescore.org ...
Any news?
Thanks in a dvance
Daniel Burgi
Switzerland

In reply to by info@kantorei-so.ch

I have started a thread on improving MuseScore at https://musescore.com/groups/improving-musescore-com/discuss/5028417 with links to both of your user profiles. I asked them to post here when this is resolved because I don't monitor that regularly. If either of you find this resolved, then let me know since I will have no way to know for sure. I suggest we give them about 24 hours and then I'll follow up using other methods if this is not fixed by then.

Has this been resolved? I have a similar problem with the box asking me to fill in my credit card details, but they are already deducting from the card. Heard nothing from admin.

Peace

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