app only sometimes crashes when selecting to create a new score (after a lot of file editing)

• Dec 15, 2018 - 04:12
Reported version
3.0
Type
Functional
Frequency
Once
Severity
S4 - Minor
Reproducibility
Randomly
Status
needs info
Regression
No
Workaround
No
Project
MuseScore

OS: macOS 10.14, Arch.: x86_64, MuseScore version (64-bit): 3.0.0., revision: 0c8121b

Very Infrequently it can crash when selecting to create a new project.

QT Version 5.12 Xcode 10.1

Comments

• Dec 15, 2018 - 13:53

Hi Marc
Procedure to cause crash is...

  1. start app
    wait for splash to fade
  2. select file menu
  3. select new (for new score)

App crashes.

It is fairly repeatable, happens about every 2nd or third time I try to create a new score.

System is macOS 10.14, Arch.: x86_64, MuseScore version is (64-bit): 3.0.0., revision: a8a8ee0

Compiled with qt 5.12.0 present open source release version (not RC0) and Xcode 10.0.1

Thanks for the effort the team is putting in.

Attachment Size
Crash On Create New Sheet.txt 92.85 KB

Reply

• Dec 15, 2018 - 17:26

The crash log suggests the problem happens generating the thumbnail for template, something going wrong tryng to draw a clef. Do you perhaps have some custom templates defined? Try moving those elsewhere and see if the crash goes away. Then try opening them from the new location one at a time to see which one is crashing.

Reply

• Dec 17, 2018 - 01:44

Hi Marc
No custom templates in use at this stage.
it actually appears to crash before it renders the selection menu, at the moment I use the templates supplied within the build :) (macOS...)

I will copy them out to the template directory and delete them from the build and see if I can get a repeat crash.

Reply