Cancel subscription refund

• Jan 7, 2019 - 00:52

I canceled my subscription today and was charged today I would like it canceled immediately and a refund as I’m not using the service


I was also charged for this service. They are only wanting to give me 40% of the payment back OR 8 months of service. Their site sucks seriously. Now they are saying I didn't cancel and I was on auto renew. I was not. I disabled that as soon as I signed up for the trail AND it was to be cancelled.
Now that they have charged me, I have to go through hoops to get it reversed. They said cancel it through Google Play store. I have NO active subscriptions. This is irritating to say the least. I will be reporting them to BBB and whoever else I need to.

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