Play feature is disabled - not recognizing sound driver?

• May 18, 2019 - 17:57
Reported version
3.0
Type
Performance
Frequency
Many
Severity
S2 - Critical
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project
MuseScore

Comments

• May 18, 2019 - 17:58

I start MuseScore 3 and everything loads except that Play is not enabled. I saw other reports that resetting to factory defaults can resolve it, but it does not work for me. I am on Windows 10. How do I get MuseScore to recognize the sound devices/drivers?

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• May 18, 2019 - 18:33
Severity S1 - Blocker ⇒ S2 - Critical
Status active ⇒ needs info

Could be you need 64-bit drivers. If that doesn't help, please ask for help on the Support forum.

Reply