Musescore 3.1 crashes upon startup
so ill start Musescore after the 3.1 update, and it immediately says "Musescore 3.exe has stop working" and after closing the prompt box immediately closes. any solutions?
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Which operating system? Which version have you been using before?
Try https://musescore.org/en/handbook/3/revert-factory-settings#Via-command…
In reply to Which operating system?… by Jojo-Schmitz
The version i've been using was Musecore 3 on my old HP Pavilion dv6, which runs on Windows 7 (gosh, so old!)
In reply to The version i've been using… by Snavels
64bit or 32bit, MuseScore and Windows?
In reply to 64bit or 32bit, MuseScore… by Jojo-Schmitz
it appears to be 64bit.
In reply to 64bit or 32bit, MuseScore… by Jojo-Schmitz
64 bit for both.
In reply to 64 bit for both. by Snavels
does a factory reset help?
I wonder whether this is relatad to https://musescore.org/en/node/289838, does the 32bit version of MuseScore 3.1 work?
In reply to does a factory reset help? by Jojo-Schmitz
i dont know if this info helps, but when i start up musescore, it doesnt just directly crash, it gives a prompt box with the text "Musescore3.exe has stopped working, searching for a solution" shortly after it will say "musescore3.exe has stopped working" with an 1 option box labeled "ok", clicking "ok" will close the program. I would prefer to use the 64bit version
In reply to i dont know if this info… by Snavels
My question was not what you prefer, but whether thee 32bit version works.
And if it does, this might be a workaround.
In reply to does a factory reset help? by Jojo-Schmitz
i suspect it's a problem with the update as i was actually working on a piece in musescore 3 when i got the notification that theres an update (Thank god i saved what i was working on).
In reply to i suspect it's a problem… by Snavels
Maybe a factory reset helps? See https://musescore.org/en/handbook/3/revert-factory-settings#instruction…
In reply to does a factory reset help? by Jojo-Schmitz
sorry, my bad, just tried again, the little option box is labeled "Close Program"
In reply to does a factory reset help? by Jojo-Schmitz
and no, factory reseting did not solve my problem.
In reply to and no, factory reseting did… by Snavels
Remains to see whether using the 32bit version works
In reply to Remains to see whether using… by Jojo-Schmitz
Alright, Finally did it and im happy to report that it works swell, thank you for your help (i was also delighted to see the addition of the Inkpen 2 fonts)
In reply to Alright, Finally did it and… by Snavels
So the 32bit version works? If so this indeed does seem to be the same issue as being discussed in https://musescore.org/en/node/289838
(and no, there's no addition of an InkPen 2 font, but a fix in the underlying Qt librararies to properly deal with user fonts, IIRC)
In reply to So the 32bit bersion works? by Jojo-Schmitz
Oh I see, yes the 32bit works and I saw that inkpen (and some other fonts) were now in my font list so I thought it was an addition of those certain fonts. Thank you so much for your help.