distortion on playback

• Mar 12, 2020 - 19:24

I've been having problems with playback on scores I've entered, with some notes being heavily distorted (not just the sound, the playback hangs up on these notes too, as if it's having trouble processing them, and the sound is terrible). This does not appear to be consistent - sometimes when I open a score it's fine for a while, and then it starts going south. This jusst happens with some scores, most play fine without distortion. They are not complicated scores and I'm using whatever the default is for piano sound - I haven't tinkered with instruments or anything like that. Any idea what's causing this, or is it a known bug? I've attached a file I just created as an example.

Attachment Size
Girl From Ipanema.mscz 29.94 KB

Comments

In reply to by bobjp

I am running windows 10 on a Lenovo laptop with i7-4700MQ CPU 2.4Ghz, 8GB RAM. The file was produced by PhotoScore Ultimate, which read a PDF score and made an XML file, which Musescore read to create the MCSZ file. I don't know if that could affect anything. I'm attaching the XML file. The Musescore version is 3.4.2.9788

Attachment Size
Girl From Ipanema.xml 150.68 KB

In reply to by Bill Cairns

What is odd, is that this problem just shows up with some files. Most of the scores that I play on MuseScore play without distortion. It makes me think that there's something about the files that causes the trouble. But you say that you're not having trouble. Are you on a Windows machine?

In reply to by Jojo-Schmitz

Thank you! I’ll try that out. I’m wondering, because the file in question was created from an XML file produced from a PDF score using PhotoScore (whew what a process), if it’s possible that the XML could have something in it that would change MuseScore’s settings? Not like a virus, just some weird settings that get embedded in MuseScore somehow?

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