Inserting second note causes hang in any score

• Apr 29, 2020 - 19:08
Reported version
3.4
Type
Functional
Frequency
Once
Severity
S1 - Blocker
Reproducibility
Always
Status
closed
Regression
No
Workaround
Yes
Project

Current version of MuseScore as of 7 Feb ( re- downloaded 29 April), previously worked flawlessly for months. OSX Mohave 10.14.6.

On any new or existing score, press "n" to insert note. In attempting to insert the second note, the hanging ball of death starts spinning and the application must be force quit.

I have reinstalled the software, then removed the preference file and the Application Support files and reinstalled. Same result. I am unable to do any work.

No other system software changes have been made. Complete work stop.


Comments

Frequency Once Many
Status needs info closed
Workaround No Yes

Apparently the reinstall worked after deleting support files. First time restarting the application did not trigger the preference rebuild. Subsequent restart caused new preferences to be created. Application works correctly now. Hopefully this information will help others in the future. I consider the issue closed.