In Windows 10: Cannot uninstall nor update Musescore version 3.1.0.7078

• Jun 2, 2020 - 15:09
Reported version
3.1
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project

1) I try to Update to a newer version - it fails to uninstall the existing one (refer to attached recording)

2) I try to uninstall Musescore using it own uninstaller - it fails to do so (refer to attached recording)

3) I look into the Windows 10 installed programs - Musescore does not appear in the list
But Musescore runs normally (which is the good news!)

There is no workaround, and I am stuck with this old version.

There is probably some registry kludge workaround, but I don't know where to find it.


Comments

Title In Windows 10: Cannot uninstall nor update Musescore version 3.1.0.7078 In Windows 10: Cannot uninstall nor update Musescore version 3.2.3
Reported version 3.1 3.2

My system seems to be in some kind of inconsistent state.
When I run Musescore, it is a 3.1 version that runs.
But as you noticed, the system thinks it has a 3.2.3 version installed.

In reply to by Jojo-Schmitz

Thanks a lot!
That saved the problem.
As per your advice I directed the dialog to my 'Downloads' folder, where the 3.2.3 MSI file was stored.
The 3.2.3 installation ran perfectly.
Then I ran the newly installed 3.2.3 version and asked it to upgrade to the latest 3.4.2.9788.
That worked well too.