"Palettes" in Musescore 3

• Aug 3, 2020 - 17:23

I have just downloaded Musescore 3 and I am sorry to say that I am disappointed... The most frustrating thing is not being able to make the "Palettes" [in the left-hand margin] appear... I have to use the "Master Palette" menu and it is very awkward! Can anyone enlighten me please?


What exact version of MuseScore (check Help > About), what Operating system?
Is the palettes not showing at all or just as a blank rectangle?

There are a few systems that for whatever reason are missing the necessary device drivers and/or other libraries needed to display the palettes; or they have outdated versions of these. If you post more information about your system, we may be able to help you fix the problem.

In reply to by Marc Sabatella

Many thanks for all your feedback, I am very relieved to say that the problem seems to have been an installation issue; the app downloaded into the wrong directory. I had to uninstall it and start again, but it appears to be fully functional now... If anyone has any idea how that could have happened, I would love to know! I am newly acquainted with Musescore 3, so naturally, I am not too friendly with it at the moment!

In reply to by Anna Maria26

Glad it seems to work now for you. Concerning your request some thoughts:
Did you install an official package from the download page: https://musescore.org/en/download, and not a third party package? Maybe the reason was an unsupported MuseScore version?
As mentioned, what's your operating system: Windows, Mac, Linux - which version?
Could you explain more in detail what you mean with "wrong directory"?

In reply to by kuwitt

Further to your queries, concerning the erroneous download; my operating system is Windows 10 Home and I did indeed install Musescore from the official download page, however, it seems that it downloaded into the 'Documents' directory, instead of the 'Programs' directory... I wondered whether this may have been due to an initial error in the pointing..?

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