Freezes (Not responding)

• Nov 23, 2020 - 02:07
Reported version
3.5
Type
Performance
Frequency
Once
Severity
S2 - Critical
Reproducibility
Randomly
Status
needs info
Regression
No
Workaround
No
Project

Simply editing, Every 3-4 mins it locks up and becomes un-responsive. Using Win 10. I use alot of other much more demanding without problems. I've been using your software for several years without problems. This seems to have begun with the latest update. Thank you very much for this software


Comments

Frequency Many Once
Regression Yes No
Status active needs info

Try to turn off auto save in Edit->Preferences in the General tab, there is a checkbox. If this clears the problem then you need to either keep auto save turned off and make sure you save often or be patient when auto save activates. Continuing to work while auto save is on causes crashes. Also, working in page view rather than continuous view makes Auto save work faster.

FWIW, I've had this problem for a long time with v3.62, on several different platforms, except it never comes back. Maybe because I keep tapping away ... Eventually I just terminate MuseScore.exe. I have tried factory reset: -F, now I'm trying turning Auto-Save off per the above. Will report back ...