soundfont is installed. sythesizer and mixer are greyed out

• Feb 19, 2021 - 02:57
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project
MuseScore

sytnthesizer and mixer are greyed out on a brand new install
attempted to use the MuseScore_General.sf3 soundfont in %HOMEPATH%\Documents\MuseScore3\Soundfonts

no change.
Install seems deficient if audio doesn't work by default.

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