Hello. On January 19, I wanted to get a free trial subscription for a month, but the app charged me$49. After a month, I can't log in to my MUSESCORE account. Writes that the password and username are not correct, but I wrote down this password. No passwo

• Feb 25, 2021 - 11:09
Reported version
3.0
Type
EPIC
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
closed
Regression
Yes
Workaround
No
Project

Hello. On January 19, I wanted to get a free trial subscription for a month, but the app charged me$49.
After a month, I can't log in to my MUSESCORE account. Writes that the password and username are not correct, but I wrote down this password. No password reset is done. What to do? Give me my money back!

Attachment Size
0a7f8ec2-63d1-4778-8ac7-ef6108aeb5fa.jpg 32.18 KB

Comments

Hello. On January 19, I wanted to get a free trial subscription for a month, but the app charged me$49.
After a month, I can't log in to my MUSESCORE account. Writes that the password and username are not correct, but I wrote down this password. No password reset is done. What to do? Give me my money back!

Hello. On January 19, I wanted to get a free trial subscription for a month, but the app charged me$49.
After a month, I can't log in to my MUSESCORE account. Writes that the password and username are not correct, but I wrote down this password. No password reset is done. What to do? Give me my money back!

Attachment Size
0a7f8ec2-63d1-4778-8ac7-ef6108aeb5fa.jpg 32.18 KB