All playback icons are grey and cannot be pressed

My playback icons are able to be pressed. I tried restarting the audio devices, replacing the soundfonts, and resetting to factory settings. I'm using Musescore 3.6.2 on Windows 10. This started happening when I wanted to change the audio output devices on Musescore. I could normally just reset preferences but it didn't work this time. The audio pull-down menus aren't showing up either. I'm unable to change audio devices. Has anyone else had this problem? If so, please help. I want to be able to hear my scores again!

Thank you very much