Password reset not working

• Jan 27, 2022 - 22:07
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project

To reproduce the issue while logged in to Musescore:
1. Go to the password reset page - e.g. https://musescore.com/user/password.
2. Enter username or email address
3. Click "Submit."

Expected behaviour: receive an email with instructions on how to reset the password.
Actual behaviour: returned to Dashboard screen. No email arrives.

To reproduce the issue when trying to log in to Musescore:
1. Go to Musescore: https://musescore.com/
2. Click on "Login"
3. Click "Forgot your password?"
4. Enter username or email address.
5. Click "Submit."
5. A message appears, saying "further instructions have been sent to your email address."

Expected behaviour: receive an email with instructions on how to reset the password.
Actual behaviour: no email arrives.


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