question concerning request No.292540
Last week I mailed a request to you concerning my inability to get Basic Music Theory which I have paid for. It will not come up on my computer
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Hello, you have posted this message to the user support forums of the 100% free desktop notation software.
Please see https://musescore.org/en/faq#faq-20657 and understand that nobody on these forums has any insight into billing issues of another site, nor has any power to do anything about them.
Hi! Basic Music Theory is the name of a course I offer on my website, so perhaps that is what you are asking about? I see you did indeed enroll in this course back in 2020, but I don't have any recent emails from you about any new problems, so I'm not sure what address you sent it to. If you've forgotten how to access the course, no problem - just go back to my site - https://school.masteringmusescore.com - and then click "My Courses" at the top of the page. If you don't see that link, then you need to login first, so click the Login button. If you're having trouble remembering your password, click the "Forgot password" link.
I hope this helps! If you have further difficulty access the course, please write me directly at marc@masteringmusescore.com