Muse Hub opens then immediately quits on Mac OS Big Sur 11.6.8
Reported version
4.x-dev
Type
Functional
Frequency
Few
Severity
S2 - Critical
Reproducibility
Always
Status
duplicate
Regression
No
Workaround
No
Project
When I double-click on Muse Hub immediately after installing it on Mac OS Big Sur 11.6.8, it opens and then immediately closes. The screen from the dropdown menu appears for a split second and then disappears. I have tried it after restarting, in Rosetta mode, both unmounting the dmg and leaving it mounted, and even launching directly from the dmg. All produce the same results. I have tried redownloading the dmg file as well. I will enumerate the steps.
1) Download the dmg from musehub.com
2) Open the dmg
3) Copy Muse Hub to the Applications folder
4) Unmount the dmg
5) Open Muse Hub
6) See icon and dropdown menu appear briefly onscreen before disappearing
Comments
I have the same issue. Big sur 11.7.1
I'm seeing the same problem as well on 11.7.1. Note that the app closes as soon as it tries to fetch data from the Internet, it stays open if I start it with all network connections shut down.
In reply to I'm seeing the same problem… by hardboprobot
same by me.
still the same for Big Sur 11.7 :(
Wondering if there is an update for this request or if anyone knows if this issue occurs on Windows?
In reply to Wondering if there is an… by Zachary Paige
it's allready on a cue on githab, marked as "critical", so I think that will resolved soon, but still need some while till folks will fix it.
In reply to (No subject) by Jojo-Schmitz
Same here. Mac Big Sur and Mac Ventura.
In reply to (No subject) by Jojo-Schmitz
Hey Jojo, I just found it on github. Maybe you've got some info about it? Where should we download the fixed musehub version? I just downloaded it from the musehub.com but the problem still the same. Or maybe you could recommend a place where we should look for the update? Couse there a lot of people who have the same issue, but would love to also take a part on testing the release candidate, and we can't)) Thank you!
11.7: opens box panel with 3 panels, immediately quits. Sometimes I get a message that it couldn't install a help application.