Why can’t I access my account through the app?
I’ve already created an account and paid for it on the website, and I’m trying to access it through the app, but it’s trying to make me buy a new subscription. Does anyone know how I can access an account that already exists?
Comments
Access through the app was spotty at best even before Musescore v4 . You may just have to wait a few days for someone to wake up and fix it.
See https://musescore.org/en/faq#faq-20657 and report that over on musescore.com
Is there an answer to the above? I have paid for an account previously but when I try to access through the app, it tries to make me buy a subscription to access the purchase. What happens from here? There’s no where I can click on to inquire about this
In reply to Is there an answer to the… by christinemah2
You clearly didn't read the information at the link that Jojo posted two years ago, so we'll try some more. You are on musescore.org. No one here can help you.
You need to go to musescore.com. Read How and where to ask for support
For additional information, see the following:
https://musescore.org/en/faq#faq-314712
https://musescore.org/en/faq#faq-20657 (the link posted immediately above!)
https://musescore.org/en/faq#faq-359393
https://musescore.org/en/node/314712
https://musescore.com/user/32018844/subscription