MUSESCORE DOWNLOAD LIMIT STUCK - AND MUSESCORE'S EXPLANATION IS THAT IT IS ON A GRADUAL RELEASE AND CANNOT BE CHANGED!

I have, as a PRO user for a number of years, enjoyed the downloading of 20 pieces per day in a 24 hour cycle. However, as of the last week or so, I have only been able to download 5 at a time in a 24 hour cycle. After complaining to "Paula" of Musecore, she informed me today that the site is set on a GRADUAL RELEASE?????? and cannot be changed.

What nonsense is this now? So we are getting even less for our PRO account? {All the adverts CLEARLY state that one can download 20 scores per day}.

If this is indeed the case, I will be terminating my account together with all of my students (150 in total) and will take our business elsewhere.