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MS 4.4 bug?

• Aug 27, 2024 - 16:05

Hello,

Today I upgraded to version 4.4. The program launches but the screen is completely black. I uninstalled and reinstalled, but it still doesn't work.

I opened a file from the explorer. It plays sound but I can't see the score or the menus either. I tried to edit some notes. When I close the file (clicking at upper right corner), I can see the popup window, but nothing is visible either.

I'm using Windows 10. I've never had this bug before with previous versions of MuseScore.

Any ideas? Thanks a lot.

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Comments

mercuree

• Aug 27, 2024 - 17:58

Most likely you would be offered to do a factory reset https://musescore.org/en/handbook/4/revert-factory-settings#Reverting_t…
If this really helps, we will never know the cause of this problem.
So I suggest you first copy Musescore4.ini from the %USERPROFILE%\AppData\Roaming\MuseScore folder to another location
and only then do a factory reset.