Billed completely wrong

• Sep 25, 2024 - 20:06

I ordered one year of the subscription for my granddaughter on 9/10/24. It was a special for 24.99. Upon getting my credit card bill I was billed 44.99 PLUS another 39.99!!! I am a retired poor grandmother who went over and above to get sheet music for my granddaughter for 24.99 for a year. Now I have to dispute it as there is noone apparently to talk to with musescore. Highly annoyed and ripped off.

Comments

aiudshu

• Sep 25, 2024 - 20:07

Please contact me musescore. I ordered one year for $24.99 and was charged 84.98.

Shoichi

• Sep 25, 2024 - 20:07

https://musescore.org/en/faq#faq-20657

yonah_ag

• Sep 25, 2024 - 20:26

You have the wrong website.

See https://musescore.org/en/node/277874
and https://musescore.org/en/node/314712

Screenshot_20240925-203148_Samsung Internet.jpg

fcolina

• Sep 26, 2024 - 18:20

The elephant in the room is that MuseScore.com is managed to maximize profit in the short term and threatens the MuseScore brand in a negative way. I'm currently dealing with getting a refund from MuseScore.com and their response has been nothing short of insulting. Whoever the CEO of MuseScore.com is, they are running the website in an unprincipled way. I downloaded a transcription only to find out it was incomplete. When I asked for my money back, they offered me a 25% refund. There are hundreds of complaints against MuseScore.com because of their deceptive tactics. I have used the MuseScore apps for years and it pains me that the sister company is run by grifters.