I can't open up my scores online (edit in desktop) anymore
What the hell has happened to Musescore in the last few months? First, I can't play my scores online. Now I can't edit them in desktop. I keep getting an error code 302.
And it is on every machine I use, and every browser.
I feel I may as well stop publishing on Musescore at this point. I'm going to set all my scores as private as there's no point having them up if no one can listen and I can't edit online anymore.
Suddenly my Musescore account has become pointless.
Comments
I can see and play your scores on musescore.com
However, whether you have an account there is irrelevant here
In reply to I can see and play your… by Jojo-Schmitz
Thanks for the confirmation.
My guess is that they have changed things - possibly to allow for mobile phone apps. I'm just using a PC and haven't made any changes myself. It affects all machines I'm using, doesn't matter if I use .com or .org, deleting adblocker made no difference. It's nothing I've done at my end.
There seem to be other people experiencing this. I also can't edit anything in desktop either - that stopped working and I get some error message now.
In reply to Thanks for the confirmation… by John.Gough
Be more explicit about that some error message
In reply to Be more explicit about that… by Jojo-Schmitz
"Your scores could not be opened" unknown Error code 302.
In reply to "Your scores could not be… by John.Gough
HTTP 302 is a temporary redirect. No idea what that means in this case though
Try:
In reply to HTTP 302 is a temporary… by Jojo-Schmitz
OK, Logging in and out doesn't work! I tried several machines and browsers. I don't have a VPN.
It turns out that I alos can't download my scores (in any format). I just get a "site can't be reached". This is an issue as because I can't access scores where I've made changes online. Fortunately, the cloud access still works, but that's the only solace.
In reply to OK, Logging in and out doesn… by John.Gough
If you can't download scores from musesore,com, MuseScore Studio get to them either
So check your firewall
In reply to OK, Logging in and out doesn… by John.Gough
I can download your scores (attached one as a proof), so it got to be your PC or internet connection, almost 100% certainly not MuseScore Studio or musescore.com
In reply to I can download your scores … by Jojo-Schmitz
By playing around with firewalls, etc., (i.e., fiddling with stuff I know nothing about) all I achieved is that musescore opens every score with a "Can we sweeten the deal for you?" pop up that's permanently frozen.
It still works on other computers I have, but won't play scores, download, allow editing.
Sadly, today is the day I stop using Musescore online. I appreciate that others can access my scores, but it seems to be a lottery who can. It ceases to be a community if people can get frozen out and no one knows the cause.
In reply to By playing around with… by John.Gough
It is you're internet access only, not a musescore problem at all
In reply to It is you're internet access… by Jojo-Schmitz
But if the likes of me are dropping out of the community, then it is sort of your problem! It wasn't my choice!
In reply to But if the likes of me are… by John.Gough
It is your choice
In reply to But if the likes of me are… by John.Gough
The "community" is the people who use the MuseScore Studio, not those who use the musescore.com website. I've literally never gone to the website and I've been using the application since sometime in v.2. I'm definitely a part of the "community". In my opinion, the website users (that is, those who use only the musescore.com website) are not now and never were part of the "community".
In reply to The "community" is the… by TheHutch
I've uploaded over 100 original compositions - written using Musescore 2,3 and now 4. I've uploaded the scores onto the Musescore website so that others could listen, comment, get inspired, give feedback. If folks can't listen, or see beyond the first page, or download, then that's a problem. It may well be a glitch that is outside the control of Musescore, but it is in their interest to work out how to go about resolving it affect a good number of users. A community is about sharing.
I notice that number of scores that you have posted is zero - which, by a stunning coincidence, is the number I'd attach to your opinion.
In reply to I've uploaded over 100… by John.Gough
Don't give up too quickly. I can play and download your scores with no errors so it does seem to be something with your Internet setup. Maybe antivirus site blocking. Get in touch with support on musescore.com.
It doesn't seem to be a lottery as to who can access your scores. On the small sample size that we have so far it is only you having trouble.
In reply to Don't give up too quickly. I… by yonah_ag
Thanks for the advice, Yonah Ag. I tried all the usual fixes (firewalls, different browsers, etc.) to no avail. Realizing that the problem is with the internet provider, I tried changing the DNS settings - and it worked!
Here's how it's done on Windows 10/11:
Open Settings → Network & Internet.
Click Change adapter options.
Right-click your active network → Properties.
Select Internet Protocol Version 4 (TCP/IPv4) → click Properties.
Choose Use the following DNS server addresses and enter:
Preferred: 8.8.8.8
Alternate: 8.8.4.4 (Google DNS) or 1.1.1.1 / 1.0.0.1 (Cloudflare).
Click OK to save.
In reply to Thanks for the advice, Yonah… by John.Gough
Glad you got it fixed!
Probably best to report that problem to your ISP, they really should be providing you with a fully working DNS resolver automagically
( I personally use custom settings myself, but on my router rather than my PC(s) and other devices, for having Secure DNS, the ones you mention are among them)
In reply to Thanks for the advice, Yonah… by John.Gough
Well persevered and thanks for sharing the (very unexpected) solution.
In reply to I've uploaded over 100… by John.Gough
A community is about sharing.
Maybe, but it is the community at musescore.com, not the community here on musescore.org, which is about the MuseScore Studio and its support.
Yes, musescore.com does have problems and glitches (and https://musescore.com/groups/improving-musescore-com to talks about those), your current problem though is neither musescore.com's not musescore.org's, but your personal problem only, with your internet access.