I want a refund but I don't agree
A few days ago, I logged into the software via my mobile phone, but I needed to purchase a membership to enter. After I made the purchase, I found that I had bought the wrong one and wanted a refund. I used Apple Pay. When I tried to get a refund from Apple, it all failed. I asked the staff, and they said they were just a third party. They sent multiple refund applications to the software department but none of them agreed. I haven't used this software. I went for a refund right after purchasing the membership, but now they won't give me a refund
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Comments
Got to musescore.com, which is where you made the purchase. Nobody here on musescore.org can help you with that.
In reply to Got to musescore.com, which… by Jojo-Schmitz
I sent an email to the software support staff but they haven't replied yet. I can't find any customer service in the software; they are all robots
In reply to I sent an email to the… by anthonyliaoto
Doesn't change the fact that this here is the wrong place and not going to help you in any form or shape
In reply to Doesn't change the fact that… by Jojo-Schmitz
If you have used Apple services, the only place to go is here : https://support.apple.com/en-us/118223
In reply to If you have used Apple… by cadiz1
Apple rejected my refund and the staff told me to contact the software company
In reply to Apple rejected my refund and… by anthonyliaoto
That's clear enough. The payment method used concerns Apple. If they respond that way, it's their problem, not musescore.com's, and even less so (and especially not) musecore.org's, where, as already stated, we have absolutely no means of intervening in this type of request.