Musescore 2.0 not responding on Start Centre
Hi, I've recently joined Musescore to ask a techinal question
I use a Macbook Air, upgraded to OS X Yosemite with 6.08 GB left of storage and every time I open Musescore 2.0 it will open up to the start centre and freeze with the rainbow wheel just on the desktop of Musescore. Ive tried deleting Musescore and re-downloading it, about 4 times and I have tried a factory reset by a terminal command line.
However when I go on my Desktop iMac and launch the same version of Musescore, it launched fine with no freezing
I'm just asking if anyone knows a fix to this, I'll attach a photograph of the freeze
Thanks,
John-Williams
| Attachment | Size |
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| Screen Shot 2015-02-21 at 6.04.35 pm.png | 189.85 KB |
Comments
Hi
Which version of MuseScore (beta 1, beta 2, or nightly build - which revision)?
In reply to Hi Which version of MuseScore by chen lung
I am using the Beta 2 of Musescore 2.0
In reply to I am using the Beta 2 of by John-William
Can you try a recent nightly build? http://prereleases.musescore.org/macosx/nightly/
In reply to Can you try a recent nightly by Jojo-Schmitz
I uses the latest one for Mac and it still freezes up at the start centre :(
In reply to I uses the latest one for Mac by John-William
Interesting, could you open the terminal and run
/Applications/MuseScore\ 2.app/Contents/MacOS/mscoreWhat's the output?
Are you using a proxy? a firewall?
In reply to Interesting, could you open by [DELETED] 5
The output from terminal after i run the command line:
in stat: : No such file or directory
in stat: : No such file or directory
Init midi driver failed
2015-02-21 20:26:04.245 mscore[12452:148409] IMK Stall detected, *please Report* your user scenario in - (imkxpc_bundleIdentifierWithReply:) block performed very slowly (1.78 secs)
QSslSocket: cannot resolve TLSv1_1_client_method
QSslSocket: cannot resolve TLSv1_2_client_method
QSslSocket: cannot resolve TLSv1_1_server_method
QSslSocket: cannot resolve TLSv1_2_server_method
QSslSocket: cannot resolve SSL_select_next_proto
QSslSocket: cannot resolve SSL_CTX_set_next_proto_select_cb
QSslSocket: cannot resolve SSL_get0_next_proto_negotiated
Not sure about the proxy or firewall but I'm using McAfree Security (cant delet it as this is a school laptop)
In reply to The output from terminal by John-William
What about
/Applications/MuseScore\ 2.app/Contents/MacOS/mscore -s
In reply to What by [DELETED] 5
No change in response but a new output from terminal:
QSslSocket: cannot resolve TLSv1_1_client_method
QSslSocket: cannot resolve TLSv1_2_client_method
QSslSocket: cannot resolve TLSv1_1_server_method
QSslSocket: cannot resolve TLSv1_2_server_method
QSslSocket: cannot resolve SSL_select_next_proto
QSslSocket: cannot resolve SSL_CTX_set_next_proto_select_cb
QSslSocket: cannot resolve SSL_get0_next_proto_negotiated
In reply to No change in response but a by John-William
OK. I don't know mcafee security, but can you check if MuseScore is blacklisted somehow? If it denies internet access to MuseScore?
In reply to OK. I don't know mcafee by [DELETED] 5
Would you know any way of checking this, I've tried going to the McAfree Preferences and Console and there was know option to go to a blacklist
Also I've found out that I do have a firewall on
In reply to Would you know any way of by John-William
A simple test is to temporarly disable or even stop these programs and start up MuseScore again. Let us know how that goes.
In reply to A simple test is to by Thomas
Sorry I haven't been able to reply, schoolwork caught up with me. I've poked around, trying to find a way to disable McAfee, but I think my schools IT blocked that function , and deleting will probably cause anger (They shout at you for having a closed water bottle 30cm next to you laptop).
However I don't think McAfee is the problem, as during the morning at school, logged onto the school's wifi, Musescore worked, with no freezing or "application not responding".
So maybe this problem might have something to do with my wi-fi, though as a I said, the desktop iMac works and this application has worked once before on my laptop
Thanks,
John-Williams
In reply to Sorry I haven't been able to by John-William
Just an update, I left my laptop on sleep mode, with Musescore still on (not responding) while I went out for dinner. When I came, about 1 and a half later, the application was working, however the little sheet music on the side of the start centre was not there, replaced with "Cannot connect",
So I guess if i leave Musescore on for a long time, it will fix it?
Anyone know anyway to stop this from happening?
Thanks
In reply to Just an update, I left my by John-William
Seems to indicate a network or firewall issue
In reply to Just an update, I left my by John-William
Thanks for further reporting on this issue John. We'll try to reproduce it.