MuseScore crashes when I press "Voortekens" (I think its Accidentals in English) on the palette

• Jul 16, 2010 - 11:14
Type
Graphical (UI)
Severity
S2 - Critical
Status
closed
Project
MuseScore

Everytime I press the accidentals-button in the palette (to make a note flat or sharp) MuseScore crashes.
I use version 0.9.6.1 revision 3280 on windows Vista

Comments

• Jul 16, 2010 - 14:21

I can't reproduce.
What I did :
- Open MuseScore with demo score (0.9.6.1 on Windows Vista)
- select a note head
- Open Accidental palette
- Double click on sharp

I don't have a crash but a sharp in front of the notehead I selected.

Can you give detailed steps to reproduce the problem ? Also read [[nodetitle:How to report bug or ask for support]]

Reply

• Jul 16, 2010 - 15:32

Steps:
- I open MuseScore with demo score (0.9.6.1 on Vista)
- I click on "Voortekens"
- *Crash*

Steps:
- I open MuseScore with demo score (0.9.6.1 on Vista)
- I click on a notehead (it turns blue)
- I click on "Voortekens"
- *Crash*

Steps:
- I open MuseScore with demo score (0.9.6.1 on Vista)
- I double-click on a notehead (it turns blue and the buttons on the note-input-mode-bar turn gray)
- I click on "Voortekens"
- *Crash*

* See the attachment
** I set the language to English, but the pallete stayed dutch, "Voortekens" is Accidentals in English, i think.
*** The windows pop-up says: "mscore.exe isn't working anymore, searching for a solution..."

Attachment Size
MuseScoreBug.jpg 184.91 KB

Reply

• Jul 16, 2010 - 21:22
Status (old) needs info ⇒ closed

Polbeer91, It looks like you have customized the palette in a way that is causing MuseScore to crash. If you discover the customization steps that cause MuseScore to crash please share that information.

To revert your palette back to normal remove the palette preference file found at C:\Users\<USERNAME>\AppData\Local\MusE\MuseScore\

For more details see revert to factory settings in the handbook.

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