Palettes window blank except for "Add Palette" button and Search field
Reported version
3.4
Type
Graphical (UI)
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
active
Regression
No
Workaround
Yes
Project
Steps to reproduce bug
There aren't any required steps besides launching the program, obviously
Expected behavior
Palette blocks within the palette window are visible and interactable
Actual behavior
Palette blocks within the palette window are invisible and uninteractable
Version number
OS: Manjaro Linux, Arch.: x86_64, MuseScore version (64-bit): 3.4.2., revision: 148e43f
Operating system
Manjaro Linux
| Attachment | Size |
|---|---|
| Screenshot_20200720_173951.png | 4.2 KB |
Comments
See also #297786: Palettes Missing and #307238: Palette is empty after some update + outputs errors
Are you using the supported AppImage, or a version built by a third party (eg, by the maintainers of your Linux distribution)? The latter are known to often not work well.
In reply to Are you using the supported… by Marc Sabatella
I do use the package from one of the official repositories of my distro. I tried the AppImage version and the palette menu is present there, thankfully. However, I should've mentioned in the OP that I only began experiencing this issue a couple of days ago -- the palette menu used to be present until then. I'm not entirely sure what caused this, as I did not fiddle around with any settings after the initial setup nor was there an update to the app, and every other aspect of the app works perfectly well. Sorry if this sounds like I'm missing something, I'm not very technically proficient unfortunately.
I guess that your distro is lacking some Qt libs that are vital for those palettes. Those are embedded into the AppImage though.
Well, if it worked previously then stopped, perhaps one of the libraries MuseScore depends on is what changed - updated to an incompatible version.
Sorry, it looks like I'm dumb! I went through my installed packages and you're right -- it does appear that Qt-related libraries have been updated, which is what I suspect broke the palettes menu. I'll see if there's any way to report this to the maintainer. Thank you for quick responses!
In reply to Sorry, it looks like I'm… by Paul Pianoff
Hey Paul !
By any change, did you report this problem to the maintainers of Qt ?
This bug is really annoying ^^
Thanks a lot
Paul
In reply to Are you using the supported… by Marc Sabatella
Where can I find a trusted, stable version?
Where can I find a trusted, stable version?
On https://musescore.org/en/download
I reproduced these same results in dark mode (I'm pretty sure musescore opened in dark mode by default) on macOS Catalina 10.15.2 with 4.0 revision 12c51ba. I was able to get the palettes to display properly by disabling and then re-enabling them. I'm not sure if this workaround is applicable to Manjaro or not though.