Accidentally deleted MuseScore App from my iMac. I have an account but receive download error messages
Hi Support Team,
I and my wife are trying to download MuseScore app on an iMAC. When we try to load MuseScore, we repeatedly get a "Download error" message. I took a screenshot of the error message that displays on the page when he attempts to download the application. The MuseScore application is 3.6.2.... Please let me know if you need further information.
I hope you are able to help me reload the application
Comments
You're downloading it from https://musescore.org/en/download?
JoJo, my wife tried to help to no avail.
I think I have 2 options: 1.] unsubscribe from MuseScore.org or 2.] unsubscribe from MuseScore.com]. I would like to unsubscribe from MuseScore.com in hopes that I can successfully load the MuseScorePro.dmg app on my iMAC.
I hope this makes sense to you. I would greatly appreciate your assistance.
In reply to JoJo, my wife tried to help… by rogeroliverap
Your subscription to any of these sites are not related in any form or shape to the ability to install MuseScore on your Mac.
There is no MuseScorePro.dmg either, no idea who or what gave you that idea?
If you delete your account on musescore.com, you'd loose access to your Pro account there. As far as I can tell no way to get it back...
Just download and install https://github.com/musescore/MuseScore/releases/download/v3.6.2/MuseSco…
In reply to JoJo, my wife tried to help… by rogeroliverap
You mention that you took a screenshot of the error - can you post it here?
To further clarify - MuseScore Pro is not a program you install on your computer. It's an account on the wcore-sharing website musescore.com. Whether you have a MuseScore Pro or not has nothing whatsoever to do with how MuseScore installs or functions on your computer; it's completely between you and that website. So unsubscribing from that account won't change a thing. Nor would canceling your account here on this website. No account on any website anywhere has any bearing on how MuseScore installs and functions on your computer. You download it for free with no account required, you install it for free with no account required, you run it for free with no account required. At no time during any of that wouldn't having an account on musescore.com, or musescore.org, or any other website from amazon.com to zillow.com make a bit of difference.
In reply to You mention that you took a… by Marc Sabatella
Here is a screenshot of the error message I get when I try to download Musescore.
In reply to Here is a screenshot of the… by rogeroliverap
Even when you download from the github.com link I gave above?
In reply to Here is a screenshot of the… by rogeroliverap
Be sure you don't have an over-zealous firewall or antivirus program that is preventing the download. I've seen errors like that downloading using the network in a public library, for example.
Marc, I really want to thank you for your help, especially on the weekend. I use the free copy of Malwarebytes on my Mac that I run a couple of times a month. I placed my MuseScore scores on a hard drive I used when I was teaching. The MuseScore.dmg was erased from my computer hard drive and lesson hard drive. Is there another alternative you think might work?
In reply to Marc, I really want to thank… by rogeroliverap
Sounds like Malwarebytes is living up to its name. Try removing it completely from your system and see if things improve.