Musescore 3.6.2 / Big Sur / No Sound
Hey, I just got a new Mac and I can't get Musescore to output any sound. I can't select an audio device, the synthesizer and mixer section are also greyed out. I've tried, re-installing, doing a PRAM reset, loading in a new soundfont, restarting audio and midi devices, reset all preferences to default, restarted my computer a number or times, cleared out everything that might be causing this problem (deleted all NI Hardware apps that others said might be the cause. Is there any way to solve this? Without sound Musescore is unusable to me. Thanks!
Attachment | Size |
---|---|
Musescore 3 screenshot.png | 44.79 KB |
Comments
See: https://musescore.org/en/node/96811
Maybe also, since your Mac is new, at least check it, make sure the audio drivers are up to date ?
In reply to See: https://musescore.org… by cadiz1
The audio drivers are up to date. I'm running the latest version of Big Sur and Musescore. I also tried everything listed on the how-to page and nothing.
In reply to The audio drivers are up to… by AleksiKoli
" I also tried everything listed on the how-to page "
Are you sure? One should not be in a hurry (we are often "nervous" when this happens to us!), but calmly, and being sure to follow and go to the end of each proposed solution. It is there, inevitably. Unless there was something specific to Big Sur ? (which I admit I did not know about)
In reply to " I also tried everything… by cadiz1
Yup,
1. the synthesizer section is greyed out so I can’t choose Synthesizer
2. Tried restoring MuseScore factory settings, still nothing
3. Tried installing a replacement soundfont (spefically SALC5-Light-SF-v2_7)
4. Tried updating drivers
5. Tried restarting Audio and Midi devices
6. My Mac doesn’t have a touch-bar (I’m on a Macbook Air)
Beginning to think that the problem is with Big Sur and not with Musescore, Musescore worked perfectly with Catalina..
In reply to Yup, 1. the synthesizer… by AleksiKoli
In the "How to" (at the end, under 'Note'), there are other ways. Have you check?
In reply to In the How to, under Note,… by cadiz1
Oh yeah, the "There has been a recent report that, on Mac, Native Instruments' software Komplete Kontrol, resp. 2 of the agents it installs, NIHostIntegrationAgent and NIHardwareAgent, to cause this issue, cure was to disable them from running and restart.". I had those on my system, but have since then deleted all traces of those. I've also tried to reset the PRAM. The others ones are more for Windows.
The problem still persists, any ideas what it could be?
In reply to The problem still persists,… by AleksiKoli
What kind of setup?
Laptop using internal speakers? Headphones? Gaming headset with a microphone?
Desktop with 3rd party soundcard?
In reply to What kind of setup? Laptop… by Jm6stringer
I've tried it with my laptops internal speakers, headphones (no microphone), bluetooth head phones (w/microphone), and two external soundcards (UAD Apollo Twin, Focusrite Scarlett).