Crashes on opening application on Mac with VPN or proxy with Startcenter

• May 11, 2021 - 16:02
Reported version
3.6
Type
Functional
Frequency
Few
Severity
S2 - Critical
Reproducibility
Always
Status
active
Regression
No
Workaround
Yes
Project

Steps to reproduce:
1) Have Mac with macOS Catalina 10.15.7
2) Connect to VPN via Cisco AnyConnect, using proxy defined on OS level (proxy is gathered by automatic wpad script)
3) Start MuseScore 3.6.2

What happens:
1) splash screen appears
2) application window appears
3) Start Center window pops up
4) Immediately crashes (application shut down)
5) OS offers to report the crash. See content of the report in attachments

Workaround:
- Disconnect from AnyConnect VPN, don't use proxy. It works then.

Assumption:
- Seems it's happening on Start Center window, probably the 'online community' webview ?

Note:
- not sure if VPN or proxy (or both) is causing it

Attachment Size
musescore-crash.txt 116.94 KB

Comments

Frequency Many Once

Disabling webview by using the -w commandline switch or disabling the startcenter entirely in Preferences (after having used the -w commandline switch or having started MuseScore by double-clicking a score file) might be the other workarounds