My file is corrupted MuseScore 4

• Jun 27, 2023 - 22:13

My file is corrupted with the message "The file is seriously damaged and cannot be processed" and do not open. Someone can help me?

Attachment	Size
Summer Soul 2023.mscz	295.5 KB

Comments

peperthemonkey

• Jun 28, 2023 - 00:41

This has happened to me before. Is it possible for you to copy-paste everything into a new score or does it not let you open the score at all?

tarabreu

• Jun 28, 2023 - 09:40

It doesn't open at all :(

DanielR

• Jun 28, 2023 - 10:25

Yes, there was quite a problem in opening this score.

This is what I did:
1. Open the .mscz in 7-Zip
2. Delete the Excerpts folder
3. Extract the .mscx file to a different folder
4. Try to open the .mscx file in MS3: file is corrupted, so choose Ignore
5. The file opens OK in MS3, so delete the parts
6. Save the score as .mscz and close the file

The .mscz in MS3 format now opens in MS3 without any reported errors. But unfortunately it still crashes if you try to open the same .mscz file in MS4, with the message:
File "" is critically corrupted and cannot be processed"

I tried exporting the score from MS3 as an XML file, in both compressed (.mxl) and uncompressed (.musicxml) formats. But MS4 still would not open the file. I am out of ideas at this point, sorry!

Perhaps someone else with more knowledge can export the .mscz file in MS3 as uncompressed MusicXML and repair it with a text editor?

Attachment	Size
Summer Soul 2023 without parts - MS3.mscz	179.79 KB

DanielR

• Jun 28, 2023 - 10:38

On a second attempt, MS4 did indeed open the .mxl file successfully (without any error message).
So I attach the compressed .mxl file for further experimenting!

Attachment	Size
Summer Soul 2023 without parts - MS3.mxl	384.27 KB

tarabreu

• Jun 28, 2023 - 11:47

Thank you. You saved my life. I was already thinking that I had to start all over again.
Greetings

DanielR

• Jun 28, 2023 - 11:56

You're welcome. That's what these forums are for!

KoiPieces

• Dec 12, 2023 - 06:00

hey! can you please help me fix this corrupted piece please. thank you! @DanielR

Attachment	Size
Consolation de Concert Op. 9.mscz	45.31 KB

HildeK

• Dec 12, 2023 - 08:40

No, I'm sorry, no help is possible.
This file contains 45 kByte of zeros. It is irreparably damaged!
Search for a backup version in the hidden folder ".mscbackup". If there is a file, you will have to rename the extension to 'mscz'.

KoiPieces

• Dec 13, 2023 - 04:41

there are no backups fors this file

CerealKiller

• Dec 29, 2023 - 04:50

For me it says "Cannot open file '(file name)' as archive" when i try opening the .mscz file in 7-Zip. Any idea why?

HildeK

• Dec 29, 2023 - 08:53

The zip structure is probably damaged. Perhaps the same reason as for some files above: the contents are only bytes with the value zero.
Try to open the file with an ASCII editor to check it, or attach the score.

Seth Roberts

• Jan 28, 2024 - 00:33

Would anyone be able to help me with recovering this file? The first one is the corrupted file and the second is a backup that is also corrupted. Thanks

Attachment	Size
Epilogue.mscz	224.52 KB
.Epilogue.mscz	193.16 KB

underquark

• Jan 28, 2024 - 02:03

Files are full of zeros; nothing can be recovered.

NAT101

• Sep 26, 2024 - 06:13

My file is also corrupted. Can some one help me out or is it un recoverable?

Attachment	Size
Cloud Forest.mscz	33.11 KB

rpudashkin

• Sep 26, 2024 - 10:31

You can try to unzip it, open the mscx file, and resave it as mscz. Or just download this file and resave it

Attachment	Size
Cloud Forest.mscx	139.32 KB

Jojo-Schmitz

• Sep 26, 2024 - 12:18

And also extract the .mss and load that as the style

Question is why 4.4.2 does report it as corrupt when in fact it is not?

4.4.3-dev has the same issue (my 3.7 opens it though)

In the logs:

2024-09-26T13:22:09.252 | WARN  | main_thread     | Impl::scanFiles | Zip: failed to parse zip file.
2024-09-26T13:22:09.252 | WARN  | main_thread     | Impl::scanFiles | Zip: Failed to read complete header, index may be incomplete
2024-09-26T13:22:09.256 | ERROR | main_thread     | XmlStreamReader::setData | XML_ERROR_EMPTY_DOCUMENT
2024-09-26T13:22:09.256 | ERROR | main_thread     | NotationProject::load | failed load, err: [2009] 
2024-09-26T13:22:10.413 | WARN  | main_thread     | Impl::scanFiles | Zip: failed to parse zip file.
2024-09-26T13:22:10.413 | WARN  | main_thread     | Impl::scanFiles | Zip: Failed to read complete header, index may be incomplete
2024-09-26T13:22:10.417 | ERROR | main_thread     | XmlStreamReader::setData | XML_ERROR_EMPTY_DOCUMENT
2024-09-26T13:22:10.417 | ERROR | main_thread     | NotationProject::load | failed load, err: [2009] 
2024-09-26T13:22:10.417 | ERROR | main_thread     | ::operator  | [2009] 
2024-09-26T13:22:11.379 | ERROR | main_thread     | ::operator  | Unable to check for update, error: [1701]

So something about the ZIP format is wrong, yet 7-Zip can open it. But indeed Windows' Explorer's builtin unzip can't
Screenshot 2024-09-26 132631.png