Pro Subscription paid for but says I don't have it and need to purchase it again. I have the receipts. Seems like fraud...
Hi,
Has anyone else paid for a subscription with Pro (automatic renewal) and it says your subscription is inactive all of a sudden? I have the receipt to prove I paid for a year, but it says inactive! Help. I just want to contact someone or I want a refund...
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Comments
Were you directed to this forum by a web link? If so, then sorry but no one here can help.
In reply to Were you directed to this… by underquark
I don't know who else to contact :( There are NO contact details. Maybe I report to Paypal now...
See https://musescore.org/en/faq#faq-314712
In reply to See https://musescore.org/en… by Jojo-Schmitz
that doesn't answer my question at all...
In reply to that doesn't answer my… by elne.willis@he…
I think it does answer your question as much as can be answered here. It says that questions about Pro subscriptions can be answered at support@musescore.com (8/24h 5/7d, regular business hours,) and that Nobody here on musescore.org and its forums can help you with your request. IOW, you're barking up the wrong tree.