Musescore crashes on launch in a Remote Desktop session (Windows 10).

jacobking21

• Oct 29, 2018 - 19:17

Priority

P1 - High

Type

Functional

Severity

S3 - Major

Status

needs info

Regression

Workaround

Yes

Project

MuseScore

I cannot find the precise build number because the app crashes before launching. The version number is the stable version of 2.3.2 for Windows 10, downloaded in early August.

Repro steps:

Use mstsc.exe with sound support enabled and connect to the workstation where MuseScore is installed.
Attempt to launch MuseScore via the Remote Desktop session.
The MuseScore splash screen appears and then disappers.
A new Error event and Information event appear in the Windows Event Logger:

Error event:
Faulting application name: MuseScore.exe, version: 0.0.0.0, time stamp: 0x099a8010 Faulting module name: asio4all.dll, version: 2.11.0.0, time stamp: 0x51b0b1b4 Exception code: 0xc0000005 Fault offset: 0x00006e44 Faulting process id: 0x4e70 Faulting application start time: 0x01d46fb97dfd2386 Faulting application path: C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe Faulting module path: C:\Program Files (x86)\ASIO4ALL v2\asio4all.dll Report Id: 082569eb-f658-4c2a-bb22-412d9ca1389b Faulting package full name: Faulting package-relative application ID:

Information event:
Fault bucket 1911116654469373795, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0


Problem signature:

P1: MuseScore.exe

P2: 0.0.0.0

P3: 099a8010

P4: asio4all.dll

P5: 2.11.0.0

P6: 51b0b1b4

P7: c0000005

P8: 00006e44

P9:

P10:
Attached files:

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1E75.tmp.dmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EF3.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F04.tmp.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F04.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F24.tmp.txt
These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MuseScore.exe_7666dad9e239f2289b3c897c74ad499cc508e96_76a50de2_28e12183

Analysis symbol: Rechecking for solution: 0 Report Id: 082569eb-f658-4c2a-bb22-412d9ca1389b Report Status: 268435456 Hashed bucket: abdf51940ec0457b0a85a678c1fadf63 Cab Guid: 0

Atttached is the report.wer (renamed report.txt) from the Information event.

Attachment	Size
Report.txt	20.25 KB

Comments

Jojo-Schmitz

• Oct 29, 2018 - 19:39

Tried a factory reset?

jacobking21

• Oct 30, 2018 - 21:25

Regression		⇒	No
Workaround		⇒	No

Ironically I can't do that because the app crashes before any menu becomes available. However I've deleted the Musescore directory in my AppData/Remote folder and AppData/Local folder and did a full reinstall of the program; same error message appears.

kuwitt

• Oct 30, 2018 - 21:35

It's possible to run the factory reset from command line (option "-F"), see: https://musescore.org/en/handbook/command-line-options

jacobking21

• Oct 31, 2018 - 02:48

Okay, I was able to try it from the command line on Remote Desktop. Same result: Splash Screen, then nothing, and then another error logged to the Event Viewer.

Then I switch to the local workstation and run the exact same command and MuseScore loads without issue. Something about loading MuseScore through Remote Desktop makes it not want to work.

NB: If MuseScore is ALREADY loaded when I start a Remote Desktop session, I can use it via Remote Desktop without problems. It is only during initial startup that the crash occurs.

For posterity here's the contents of the Report.wer file:

Version=1 EventType=APPCRASH EventTime=131854275599723568 ReportType=2 Consent=1 UploadTime=131854275601602969 ReportStatus=268435456 ReportIdentifier=a5fa1770-f0a6-4cd7-8ce9-e373aabfd990 IntegratorReportIdentifier=e8746c27-ad3b-4589-a23c-76e4aebd1ff1 Wow64Host=34404 Wow64Guest=332 NsAppName=MuseScore.exe AppSessionGuid=000030b0-0003-000d-d0c1-c8dac370d401 TargetAppId=W:00060015ab20bc9dd260d3a485f856ae4b820000ffff!00005acb1296974908771d6ff04ac308faa7e23ae692!MuseScore.exe TargetAppVer=1975//02//08:19:37:52!1ac8b67!MuseScore.exe BootId=4294967295 ServiceSplit=21 TargetAsId=9884 IsFatal=1 Response.BucketId=abdf51940ec0457b0a85a678c1fadf63 Response.BucketTable=1 Response.LegacyBucketId=1911116654469373795 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=MuseScore.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=099a8010 Sig[3].Name=Fault Module Name Sig[3].Value=asio4all.dll Sig[4].Name=Fault Module Version Sig[4].Value=2.11.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=51b0b1b4 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=00006e44 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.17134.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=9cbb DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=9cbb96fd98ad2db237e9e850ca5d0351 UI[2]=C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe LoadedModule[0]=C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[5]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Core.dll LoadedModule[6]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[7]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Gui.dll LoadedModule[8]=C:\WINDOWS\System32\sechost.dll LoadedModule[9]=C:\WINDOWS\System32\GDI32.dll LoadedModule[10]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[11]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[12]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Help.dll LoadedModule[13]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[14]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[15]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Network.dll LoadedModule[16]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[17]=C:\WINDOWS\System32\ole32.dll LoadedModule[18]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[19]=C:\WINDOWS\System32\combase.dll LoadedModule[20]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[21]=C:\WINDOWS\System32\USER32.dll LoadedModule[22]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[23]=C:\WINDOWS\System32\win32u.dll LoadedModule[24]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[25]=C:\Program Files (x86)\MuseScore 2\bin\Qt5PrintSupport.dll LoadedModule[26]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[27]=C:\WINDOWS\System32\shcore.dll LoadedModule[28]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[29]=C:\WINDOWS\System32\COMDLG32.DLL LoadedModule[30]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[31]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[32]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[33]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[34]=C:\WINDOWS\System32\profapi.dll LoadedModule[35]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Quick.dll LoadedModule[36]=C:\WINDOWS\System32\powrprof.dll LoadedModule[37]=C:\WINDOWS\System32\FLTLIB.DLL LoadedModule[38]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Svg.dll LoadedModule[39]=C:\Program Files (x86)\MuseScore 2\bin\Qt5WebKitWidgets.dll LoadedModule[40]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Xml.dll LoadedModule[41]=C:\WINDOWS\SYSTEM32\WINMM.DLL LoadedModule[42]=C:\Program Files (x86)\MuseScore 2\bin\libstdc++-6.dll LoadedModule[43]=C:\Program Files (x86)\MuseScore 2\bin\portaudio.dll LoadedModule[44]=C:\Program Files (x86)\MuseScore 2\bin\libsndfile-1.dll LoadedModule[45]=C:\Program Files (x86)\MuseScore 2\bin\libvorbisfile.dll LoadedModule[46]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Sql.dll LoadedModule[47]=C:\Program Files (x86)\MuseScore 2\bin\Qt5CLucene.dll LoadedModule[48]=C:\WINDOWS\SYSTEM32\MPR.DLL LoadedModule[49]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Qml.dll LoadedModule[50]=C:\WINDOWS\SYSTEM32\DNSAPI.DLL LoadedModule[51]=C:\WINDOWS\System32\NSI.dll LoadedModule[52]=C:\Program Files (x86)\MuseScore 2\bin\libwinpthread-1.dll LoadedModule[53]=C:\WINDOWS\SYSTEM32\OPENGL32.DLL LoadedModule[54]=C:\Program Files (x86)\MuseScore 2\bin\icuuc53.dll LoadedModule[55]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Multimedia.dll LoadedModule[56]=C:\Program Files (x86)\MuseScore 2\bin\Qt5MultimediaWidgets.dll LoadedModule[57]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Sensors.dll LoadedModule[58]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[59]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[60]=C:\Program Files (x86)\MuseScore 2\bin\Qt5WebKit.dll LoadedModule[61]=C:\Program Files (x86)\MuseScore 2\bin\libgcc_s_dw2-1.dll LoadedModule[62]=C:\Program Files (x86)\MuseScore 2\bin\Qt5XmlPatterns.dll LoadedModule[63]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Widgets.dll LoadedModule[64]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[65]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.345_none_40ff7c964511edcf\COMCTL32.dll LoadedModule[66]=C:\Program Files (x86)\MuseScore 2\bin\icuin53.dll LoadedModule[67]=C:\Program Files (x86)\MuseScore 2\bin\Qt5OpenGL.dll LoadedModule[68]=C:\Program Files (x86)\MuseScore 2\bin\libogg.dll LoadedModule[69]=C:\Program Files (x86)\MuseScore 2\bin\libvorbis.dll LoadedModule[70]=C:\Program Files (x86)\MuseScore 2\bin\icudt53.dll LoadedModule[71]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[72]=C:\Program Files (x86)\MuseScore 2\bin\Qt5Positioning.dll LoadedModule[73]=C:\Program Files (x86)\MuseScore 2\bin\Qt5WebChannel.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[75]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[76]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[77]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[78]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[79]=C:\Program Files (x86)\MuseScore 2\bin\platforms\qwindows.dll LoadedModule[80]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[81]=C:\WINDOWS\system32\dwmapi.dll LoadedModule[82]=C:\WINDOWS\system32\userenv.dll LoadedModule[83]=C:\Program Files (x86)\MuseScore 2\bin\printsupport\windowsprintersupport.dll LoadedModule[84]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[85]=C:\WINDOWS\System32\netprofm.dll LoadedModule[86]=C:\WINDOWS\System32\npmproxy.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[88]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[89]=C:\Program Files (x86)\MuseScore 2\bin\imageformats\qjpeg.dll LoadedModule[90]=C:\Program Files (x86)\MuseScore 2\bin\imageformats\qmng.dll LoadedModule[91]=C:\Program Files (x86)\MuseScore 2\bin\imageformats\qsvg.dll LoadedModule[92]=C:\Program Files (x86)\MuseScore 2\bin\imageformats\qtiff.dll LoadedModule[93]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[94]=C:\WINDOWS\System32\TextInputFramework.dll LoadedModule[95]=C:\WINDOWS\System32\CoreUIComponents.dll LoadedModule[96]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[97]=C:\WINDOWS\System32\CoreMessaging.dll LoadedModule[98]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[99]=C:\WINDOWS\system32\Oleacc.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\MMDevAPI.DLL LoadedModule[101]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll LoadedModule[102]=C:\WINDOWS\SYSTEM32\wdmaud.drv LoadedModule[103]=C:\WINDOWS\SYSTEM32\ksuser.dll LoadedModule[104]=C:\WINDOWS\SYSTEM32\AVRT.dll LoadedModule[105]=C:\WINDOWS\SYSTEM32\winsta.dll LoadedModule[106]=C:\WINDOWS\SYSTEM32\rdpendp.dll LoadedModule[107]=C:\WINDOWS\SYSTEM32\MSACM32.dll LoadedModule[108]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[109]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[110]=C:\WINDOWS\SYSTEM32\msacm32.drv LoadedModule[111]=C:\WINDOWS\SYSTEM32\midimap.dll LoadedModule[112]=C:\WINDOWS\SYSTEM32\dsound.dll LoadedModule[113]=C:\Program Files (x86)\ASIO4ALL v2\asio4all.dll LoadedModule[114]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[115]=C:\WINDOWS\System32\WINTRUST.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=17134 OsInfo[3].Key=ubr OsInfo[3].Value=345 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=101 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=768 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=162984 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.345.17134.0-11.0.90 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=16323 OsInfo[19].Key=svolsz OsInfo[19].Value=237 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=180410 OsInfo[22].Key=bldtm OsInfo[22].Value=1804 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs4_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.17134.345.amd64fre.rs4_release.180410-1804 OsInfo[30].Key=buildflightid OsInfo[30].Value=0AA5E289-E8CB-4F08-ACEB-971D71933A65.1 OsInfo[31].Key=edition OsInfo[31].Value=Core OsInfo[32].Key=ring OsInfo[33].Key=expid OsInfo[34].Key=containerid OsInfo[35].Key=containertype OsInfo[36].Key=edu OsInfo[36].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=MuseScore.exe AppPath=C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=90F34565FFB53F9C4582AF5EC8C970D1 MetadataHash=352157290

Jojo-Schmitz

• Oct 31, 2018 - 04:52

Try the command line options -s and -w

jacobking21

• Nov 1, 2018 - 00:23

Workaround

⇒

Yes

Result: -s makes MuseScore load up properly (albeit without sound output, obviously). -w does nothing to fix the startup issue on its own and seems to have no effect when combined with -s.

So I guess this counts as a workaround, despite the "no sound" shortcoming. Is there any way to reenable synthesizer support after MuseScore loads up?

Jojo-Schmitz

• Nov 1, 2018 - 05:53

Ok, so sound is the problem then with MuseScore and Remote Desktop. Maybe playing with the RDP settings reg. sound might help?

Jojo-Schmitz

• Nov 9, 2018 - 13:09

as per https://wiki.qt.io/Qt_5_on_Windows_ANGLE_and_OpenGL using ANGLE might fix this and so the fix for #276246: MuseScore crashes when displaying splash screen due to OpenGL 2.0 support missing, https://github.com/musescore/MuseScore/pull/4122 would apply here too?
Although this is not all about sound...

Anatoly-os

• Nov 12, 2018 - 16:40

Priority

⇒

P1 - High

Could you check with the recent master please?

jacobking21

• Nov 12, 2018 - 21:45

I just tried the latest nightly build and it crashed via RDP. (It loaded correctly when executed locally)

Error:

Faulting application name: nightly.exe, version: 0.0.0.0, time stamp: 0x5be9c566 Faulting module name: asio4all64.dll, version: 2.11.0.0, time stamp: 0x51b0b1b6 Exception code: 0xc0000005 Fault offset: 0x0000000000012af3 Faulting process id: 0x5014 Faulting application start time: 0x01d47acfeb289103 Faulting application path: C:\temp\MuseScore 3.0 alpha\bin\nightly.exe Faulting module path: C:\Program Files (x86)\ASIO4ALL v2\asio4all64.dll Report Id: 7c38b39e-ab6e-49da-ba34-eda1e968d55a Faulting package full name: Faulting package-relative application ID:

Information:

Fault bucket 2002417878282319214, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0


Problem signature:

P1: nightly.exe

P2: 0.0.0.0

P3: 5be9c566

P4: asio4all64.dll

P5: 2.11.0.0

P6: 51b0b1b6

P7: c0000005

P8: 0000000000012af3

P9:

P10:
Attached files:

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER643F.tmp.dmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64CD.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64CE.tmp.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64CC.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64EC.tmp.txt
These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_nightly.exe_32c773872298c9773caccc2485bd6c2c4d3cd53_9de7bd2b_3cfe6691

Analysis symbol: Rechecking for solution: 0 Report Id: 7c38b39e-ab6e-49da-ba34-eda1e968d55a Report Status: 268435456 Hashed bucket: 8ef6e5b17933c6ed7bca047376e8b56e Cab Guid: 0

Report.wer:

Version=1 EventType=APPCRASH EventTime=131865320523225839 ReportType=2 Consent=1 UploadTime=131865320525025273 ReportStatus=268435456 ReportIdentifier=cf67369f-be47-405e-bebb-0d5bd06b6964 IntegratorReportIdentifier=ba798c3f-14fa-4bb9-b75d-4227942a3bd0 Wow64Host=34404 NsAppName=nightly.exe AppSessionGuid=000017f4-0001-000e-2a9a-6a73cf7ad401 TargetAppId=W:000658c9b481923baf80e0c40e47bff2da020000ffff!0000598258e5090cc3fa16b1b39f47e8ddfe2cf26df6!nightly.exe TargetAppVer=2018//11//12:18:24:38!0!nightly.exe BootId=4294967295 TargetAsId=6083 UserImpactVector=3146544 IsFatal=1 Response.BucketId=8ef6e5b17933c6ed7bca047376e8b56e Response.BucketTable=4 Response.LegacyBucketId=2002417878282319214 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=nightly.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=5be9c566 Sig[3].Name=Fault Module Name Sig[3].Value=asio4all64.dll Sig[4].Name=Fault Module Version Sig[4].Value=2.11.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=51b0b1b6 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=0000000000012af3 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.17134.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=9f9e DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=9f9e94679cc3a3a6881b0a5e601f92ec DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=d805 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=d805c60ac47f7935ed900eea392da9fa UI[2]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\nightly.exe LoadedModule[0]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\nightly.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[6]=C:\WINDOWS\System32\sechost.dll LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[8]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\libvorbisfile.dll LoadedModule[9]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\libsndfile-1.dll LoadedModule[10]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\portaudio.dll LoadedModule[11]=C:\WINDOWS\System32\ole32.dll LoadedModule[12]=C:\WINDOWS\System32\combase.dll LoadedModule[13]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[14]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll LoadedModule[16]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[17]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[18]=C:\WINDOWS\System32\USER32.dll LoadedModule[19]=C:\WINDOWS\System32\win32u.dll LoadedModule[20]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[21]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[22]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[23]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Xml.dll LoadedModule[24]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5XmlPatterns.dll LoadedModule[25]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Svg.dll LoadedModule[26]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Help.dll LoadedModule[27]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5WebEngineWidgets.dll LoadedModule[28]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5PrintSupport.dll LoadedModule[29]=C:\WINDOWS\System32\COMDLG32.dll LoadedModule[30]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Widgets.dll LoadedModule[31]=C:\WINDOWS\System32\shcore.dll LoadedModule[32]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[33]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[34]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[35]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5WebEngineCore.dll LoadedModule[36]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Quick.dll LoadedModule[37]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[38]=C:\WINDOWS\System32\profapi.dll LoadedModule[39]=C:\WINDOWS\System32\powrprof.dll LoadedModule[40]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[41]=C:\WINDOWS\System32\FLTLIB.DLL LoadedModule[42]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Gui.dll LoadedModule[43]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[44]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[45]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Qml.dll LoadedModule[46]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[47]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[48]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Network.dll LoadedModule[49]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Core.dll LoadedModule[50]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\libvorbis.dll LoadedModule[51]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\libogg.dll LoadedModule[52]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\VCRUNTIME140.dll LoadedModule[53]=C:\WINDOWS\SYSTEM32\winmmbase.dll LoadedModule[54]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Sql.dll LoadedModule[55]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[56]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5QuickWidgets.dll LoadedModule[57]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.345_none_f95245bf3095c4c9\COMCTL32.dll LoadedModule[58]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5WebChannel.dll LoadedModule[59]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\Qt5Positioning.dll LoadedModule[60]=C:\WINDOWS\SYSTEM32\dbghelp.dll LoadedModule[61]=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\MSVCP140.dll LoadedModule[62]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[63]=C:\WINDOWS\SYSTEM32\UxTheme.dll LoadedModule[64]=C:\WINDOWS\SYSTEM32\USP10.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[66]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[67]=C:\WINDOWS\SYSTEM32\DWrite.dll LoadedModule[68]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[69]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[70]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[71]=C:\WINDOWS\System32\NSI.dll LoadedModule[72]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[73]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\WINHTTP.dll LoadedModule[75]=C:\WINDOWS\SYSTEM32\d3d9.dll LoadedModule[76]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[77]=C:\WINDOWS\SYSTEM32\dxva2.dll LoadedModule[78]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[79]=C:\WINDOWS\SYSTEM32\FONTSUB.dll LoadedModule[80]=C:\WINDOWS\SYSTEM32\MPR.dll LoadedModule[81]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[82]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[83]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[84]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL LoadedModule[86]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[87]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL 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OsInfo[36].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=nightly.exe AppPath=C:\Users\Jake\Desktop\MuseScore 3.0 alpha\bin\nightly.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=F02D5CE9B20FC81304AC588A6D332BED MetadataHash=-1799481010

Jojo-Schmitz

• Nov 13, 2018 - 07:24

Check https://musescore.org/en/handbook/known-incompatibilities#software-inco…, there is a section about that ASIO thingy, even if it isn't that, this
Faulting module path: C:\Program Files (x86)\ASIO4ALL v2\asio4all.dll
seems the culprit

jacobking21

• Nov 15, 2018 - 17:05

It would appear so. Still, I'm confused by the fact that when MuseScore has already been running on my local machine, I can remote into that computer and continue using that existing MuseScore session, with synthesizer support, with no issue. (except for the inherent sound latency that comes with a remote session)

mcleodnw

• Jan 29, 2021 - 20:16

Reported version

2.3

⇒

Is this still an issue? I was unable to repro using
* Windows 10
* Musescore 3.6
* ASIO4All v2.14

Jojo-Schmitz

• Jan 29, 2021 - 20:46

Status

active

⇒

needs info

rosemarije

• Jan 31, 2021 - 13:24

Regression	No	⇒	Yes
Workaround	Yes	⇒	No

I just downloaded the update for musescore 3 and i can not open it any more!
It starts to open just fine and than closes itself?!

rosemarije

• Jan 31, 2021 - 13:39

Regression	Yes	⇒	No
Workaround	No	⇒	Yes

I found out I'm able to open an existing file and from there I can start a new file...

Jojo-Schmitz

• Jan 31, 2021 - 15:48

Completly unrelated issue, but:
Reboot, download MuseScore 3.6.1 from https://musescore.org/download, (re(install(/repair) without having started MuseScore.