Bravura notation prints & exports OK to PDF but prints weird symbols on laser printer

• May 29, 2017 - 21:50
Reported version
S3 - Major

Win 7 64
MS 2.03

After changing all my files from Emmentaler to Bravura (regular and text), I worked on a score and tried to print it as usual on my HP Laserjet P1006. The notes, clefs, time & key signatures print as odd symbols. However, the notation reproduces fine when I export to PDF or print to PDF. I tried other files, and got the same outcome.

When I switched back to Emmentaler, it printed fine on the laser printer.
Switched back to Bravura, got wacky symbols again.
Restarted computer. Same.
Updated to MS 2.1. Same.
Checked, Bravura is not installed in my computer's font folder.

Example score and printouts attached.



Is it possible your printer has the font installed / cached internally? That's the only thing I can think of that would explain what you are seeing. One way or another, something must be unique to your system that is triggering this, because it generally works fine elsewhere.

Hmmm... I'm not aware that this dinky little printer has installed fonts, but all things are possible. I tried turning it off for a while in case that would flush whatever cache it might have. No change.

However, I just tried printing the same score to a networked Brother all-in-one, and it printed fine to that. Hopefully the font won't get cached on that one and bung up the works.

I installed the trial version of Adobe Acrobat a few days ago. I don't see how that would affect the transmission of the score to the laser printer without any intervening PDF. On the other hand, I'm discovering that Acrobat has rather insidiously grafted itself into various nooks and crannies, so who knows? I hadn't had occasion to laser print a score with Bravura before installing Acrobat, so I don't know whether it would have worked properly beforehand.

Thanks for quick response, Marc.


I am not familiar with the ins and outs of how Adobe does things, but I recall that once upon a time they managed their own font system (Adobe Type Manager) separate from the standard Windows font system, and this used to play havoc with me (I'm talking 20 years ago, though) until I finally decided to uninstall it.

Anyhow, it wouldn't surprise me at all to find that your Adobe software is somehow involved.

Status (old) needs info closed
Status needs info closed

Let's blame it on Adobe for now, this is known to have caused issues in the past, esp. their PDF printer.