'Arranged by' name and information at bottom of score is cut off when I print it?

• May 12, 2013 - 19:43

I can see the name on the score (bottom of each page) - but when I print, it is cut off in the middle of each word - and only therefore partly visible? I have tried adjusting margins and also tried dragging name upwards but this problem continues? How can I get the details to print clearly and correctly?


Comments

In reply to by Jojo-Schmitz

Musescore v 1.3 windows 7 - the printer is A4 and I have it set as 'letter' which fits the score well. But I changed to see if setting it to A4 would make a difference and no difference.
I am printing from Muse score direct rather than saving it or converting to pdf. I am not sure why this is giving a problem?

In reply to by collierr

I suspect this is a formatting problem where I would need to see the score (mscz) file to work out what is going wrong.

There are various parameters in different dialogues at work here.

Have you tried adjusting the parameters in the Text Style/Copyright dialogue?

Assuming this is where you have pute the "Arranged by" information.

In reply to by collierr

Mhh, seems I was remembering wrong: Letter is shorter than A4, by 17.6mm (and 5.9mm wider). So this should not be the reason for your score not to fit when printed.

What are your other page settings then, esp.bottom margin? This is by default 20mm and Copyright is by default 15 mm below that, with a font size of 8pt, so still on the paper. But already a larger font might cross the page boundary.
Also your printer might not be capable to print on the entire paper, but may need margins it can't print on?

Page-settings.png
Copyright-style.png

In reply to by Jojo-Schmitz

There is no problem when I save as pdf. The copyright details are about half an inch above the bottom on each pdf so that's good.
.
I did try to adjust (in edit styles) the copy right and took it to 90% - still no difference Also the page numbers odd and even.

The margin bottom page is 21 (in page settings.) Not sure whether to increase or decrease?

Have no idea where fonts are found?

But thanks for all your help so far.

In reply to by Shoichi

Thanks for attachment. (pdf illustration). There is no problem printing a pdf version of the score. Copyright is clearly seen.

The problem is printing directly from Muse score. And when I view the score in muse score, using 'page settings' the copyright is partly cut off from view at bottom of page. When I adjust settings (or select smaller or bigger page size), the view of the score itself in the background does correctly change (gets bigger or smaller or moves up or dowm). I can see it changing. However the copyright stays the same - still partly cut off from view. It does not change.

Perhaps you are not meant to print directly from Muse? or perhaps the copyright is not meant to be completely visible when viewed in Muse?

In reply to by collierr

Yes, printing from MuseScore is supposed to work and generally does. Once more - I can't stress this highly enough - *posting the score* would allow us to help you *instantly*, rather than spending days of back and forth discussing *guessing* what might be going wrong but getting nowhere.

In reply to by Marc Sabatella

Hello Marc
The software came with a Reunion example score wrirtten by you - copyright also by you 'Mark Sabatella 2012'. That score (1 page) has not been changed by me since download - however it behaves like any other score I have described, on my computer. In Muse, the words 'Copyright 2012 Mark Sabatella' are cut off at bottom so only the very top of words are visible - either in page settings mode or on print. But not so when I saved your score in pdf.
I am therefore not sure what posting a copy would achieve? To summarise, the copyright name in the (unchanged) score Example which the system downloaded is visibly cut off in page settings mode and on printing the copyright details are also cut off - but they are perfect on print when the Example is converted to pdf.

In reply to by Marc Sabatella

It is true that the printer (in pdf) is set to 'shrink oversized pages' or in Italian 'riduci pagina al dimencinni eccessive'. You are right.

But it is strange that the view I see in Muse 'page settngs' (i.e Layout/Page settings) shows the copyright details as cut off in the background - even when I am not trying to print it? At that point in time the printer is not engaged and I have not accessed the printer - i.e.I am not in print mode. Nothing I try allows a full view of the copyright.

Very odd? Also, and this is a separate point, it seems that Muse does not have a print facility, like pdf has, to shrink oversized pages?

In reply to by collierr

OK, so are seeing MuseScore's own preview in Layout / Page Settings showing you the same cutoff as your printer? Could you post a screenshot of that?

As for why MuseScore doesn't have a shrink to fit page facility, that's because it wouldn't make sense to - if you want to print on smaller paper than the page size says it should be, you would just pick a smaller page size, and MuseScore would automatically reflow the music in your score to fit. Just like a word processor would. A PDF print program has no way to reflow the contents if the paper size is smaller than the page size, so it has no choice but to resort to shrinking the page.

In reply to by Jojo-Schmitz

Thanks for mentioning this possible fix.

"Maybe it is your style
Posted by Jojo-Schmitz on May 12, 2013 - 8:12pm
Maybe it is your style setting for copyright text?"

It was exactly what I needed to do to get my Copyright Info to print fully on the page. Style->Edit Text Style->Copyright->Offset: Y (increased from -15.00mm to -25.00mm). Solved the problem like a charm.

I'm really enjoying using and learning about this wonderful program.

In reply to by Shoichi

I believe this is now sorted. I did go through the last pdf you, Shoici, sent and reproduced the same page settings on the 'Reunion example'. i.e. page size 'custom' and height (295mm) and width (210mm) as you suggested. Copyright still did not print correctly - it was cut-off. Then instead of height 295mm I exprimented and found that, adjusting downwards, at heght 290mm., the copyright seemed more visible and when I printed, it was all visible! The rest of the score was not correct and bars went off the page; but the copyright was ok in preview and also perfect in print.
So, I went back to the original Reunion example - and in 'page settings', I started with the original settings (paper size Letter/215.90mm width/279.40mm) and started experimenting with height and found that by adjusting down only a small amount to Height 276.40mm, the copyright was ok in preview and also perfect in print.
So the lesson I have learned is that adjusting the height/width does work but that it is very sensitive and a little too much or too little either way seems to make a big difference!
Thanks to all for your patience - but this now does work, I believe!

In reply to by collierr

Still doesn't really make why this happened in the first place. But since you seem to be the only person who has ever experienced this, maybe not worth worrying about. Have you ever tried installing a nightly build the upcoming 2.0 (see Downloads in menu at right of this page)? It would be good to find out if whatever problem you are seeing has somehow been fixed already (wouldn't surprise me, since so much code was rewritten for 2.0).

In reply to by Marc Sabatella

Ok I'll report it at downloads nightly build?
After Reunion score (original) worked by adjusting down Height (from 279.4) to 276.40mm I have since adjusted the two other scores which I was working (both Letter page size and both now adjusted down to Height 276.40mm. For both the copy right fully visible and copyright printing correctly!

Much applause is in order for figuring out a workaround, although this really shouldn't occur.
To satisfy my own curiosity, however, please try this:
Take the Reunion example score.
Select from the menu: Layout/Page Settings
Confirm page size is letter, with original dimensions. (See my attachment as a guide if you had changed these.)
Click on the landscape box, and see if the copyright info. displays without being cutoff.

Attachment Size
Score example.JPG 104.85 KB

In reply to by Jm6stringer

Ok I've done that. After I transfered to landscape using original Reunion and the original page settings Height/Width - I printed the first page (score changed into two pages) and the copyright was visible in page settings preview and the copy printed clearly on page 1.

I would point out when I came across the problem I raised I was more concerned with the print result than the view result as the copyright is so small at the bottom of the page in any case - if that makes sense?

Keeping an original Reunion I recommend generally for everyone - as it is a good point of reference if two people want to compare questions and results!

In reply to by collierr

collierr,
Excellent!
From your earlier post:
"Submitted by collierr on May 12, 2013 - 8:48pm.
Musescore v 1.3 windows 7 - the printer is A4 and I have it set as 'letter' which fits the score well."

"Set it as letter" - set through Musescore as letter?

I have attached a high resolution scan of a printed Reunion example. You can view it in your picture viewer software; and, if needed, magnify it to examine the copyright data (which, I agree, is small).
If this is what you were getting from your printer, you should check your printer software - printer properties / preferences in Control Panel, for example. If you have your printer 'default' settings set to A4 (which is what I just tried - see the attachment) the score will be truncated at the bottom, even though Musescore is set to 'letter' and even though I entered printer preferences through the print dialog. Since 'Letter' is wider than 'A4', the copyright was not affected in 'landscape'. I hope this helps.

BTW: Concerning the small copyright. You can 'double click' on it in Musescore which will open a toolbar at the bottom. Select some or all of the text in the copyright area and change the font size in the toolbar.

Finally, notice how Musescore 're-flowed' the score when it got switched from portrait to landscape. Kudos to the developers.

Attachment Size
Score example 2.JPG 826.55 KB

In reply to by Jm6stringer

Thanks.
I am slightly losing you right now.
The problem I had was previewing and printing in Musescore mode. I had set the score to Letter which, with other adjustments to justify, worked out fine. The score fit well. Except copyright was cut-off on preview and print mode in Muse score.
If I converted the score to pdf, the pdf document printed great. But that was mainly because the pdf print settings are A4 but 'shrink oversized pages'.
I then found after many suggestions from others in the Forum and many experiments, that if, in Letter mode in Muse, I reduced the Height from 279.40mm to 276.40 (very small adustment) the copyright (using original Reunion but slightly reduced height) became more visible in preview and the print from Muse score was perfect! The pdf version was always perfect even before the adjustment.
Does that make sense?

In reply to by Jm6stringer

I believe I now understand what you are getting at.

I see that In the printer properties/ preferences/ control panel/ the A4 is 297mm and Letter is also 297mm. The width A4 is 210mm and Letter is 217mm.

So I when I changed from A4 to Letter in Muse, and kept the height at 297mm, nothing happened, no difference, since A4 and Letter are both 297mm. Even if I had changed the printer preferences from A4 to Letter in the printer preferences, there would be no differnece either, as they are both the same height at 297mm. In Muse it was cut off - but in pdf the 'shrink to fit' facility allowed the adjustment and the copyright was ok.

When I moved the Height in Muse to 296.40mm, then the copyright became visible and the print was fine, printing from Muse (copyright ok) - even with the print settings in the printer being A4! Pdf was always ok.

I believe this should be reported?

In reply to by collierr

From your post:
"I see that In the printer properties/ preferences/ control panel/ the A4 is 297mm and Letter is also 297mm. The width A4 is 210mm and Letter is 217mm."
Where do you see this exactly?
'Letter' length should not be equal to 'A4' length. See my attachment of Musescore settings. You may need to revert to Musescore 'factory settings': http://musescore.org/en/handbook/revert-factory-settings, or change them back manually.

Also, be sure to use the correct size paper as the settings. (I'd even measure the paper to be sure.)

If, however, you are seeing this in your printer software settings, it is not a Musescore issue. I'd check for updated printer drivers, or if the printer software allows tweaking the page default dimensions.

Attachment Size
Letter - A4.JPG 147.36 KB

In reply to by Jm6stringer

Apologies. I was trying to understand your previous comment and so went to the HP printer /preferences/ A4 /Letter etc. I misread 279mm for 297mm and came to the wrong conclusion!

HP printer actually shows Height 279mm for Letter and 297mm for A4 which is same as Muse page settings, Muse settings show Letter 279.40mm and (A4) 297.00mm respectively.
So the above settings are the same in both printer and in Muse page settings and the problem I encountered is not explained by basic settings.

If I adjust down the Height (In Muse) a small amount (to 276.40mm), the copyright is visible in Muse preview and prints correctly. At 279.4mm it is cut off. That's what I have found and how I resolved it and that's what I thought of reporting?

So in a way we are back to your previous comment which (with apologies) I did not fully follow? But thank you for your help.

In reply to by collierr

collierr:
When you wrote:
"So I when I changed from A4 to Letter in Muse, and kept the height at 297mm, nothing happened, no difference, since A4 and Letter are both 297mm."
I thought: "Hooray, problem solved!" The printer thinks 'letter' and 'A4' are equal in length, so it truncates the copyright on the shorter 'letter'. (That's how I created my earlier attachment: "Score example 2.JPG")

However, on closer examination, in your other statement:
" I see that In the printer properties/ preferences/ control panel/ the A4 is 297mm and Letter is also 297mm. The width A4 is 210mm and Letter is 217mm."
You mention '...Letter (width) is 217mm." That can't be right. Printer software settings (in 'preferences' or 'properties' in Windows, not Musescore) should be:
'letter' 215.90 mm width x 279.40 mm height (or 8.5 x 11 in.)
'A4" 210.00 mm width x 297.00 mm height
Please double check.

OK, so now that we are back to my previous comment, I'll move away from this sub-thread.

In reply to by Jm6stringer

You are right the letter is 216mm in printer /preference - which I suppose is close to the 215.90mm. I guess I noticed it was rounded and rounded it up 1mm too much or maybe I was getting mesmerised by all the various pieces of information. At that stage I was concentrating on the fact that I had taken 279 for 297? in error and as a result had come to the wrong conclusion!
Having said that we are still back to what is a copyright printing problem - but resolved by a small adjustment of Height?

NB Letter in printer/preferences is 279mm not 279.40mm? I can't believe such minute differences are causing a problem? Do you think?

In reply to by collierr

I use Musescore primarily for lead sheets which I try to condense to as few pages as possible, so I "play the margins" to fit as much music as I can while still keeping it readable.
Sometimes tweaking a few millimeters will allow another whole line of music to be added onto a page and then printed.

In reply to by collierr

collierr:
Getting back to the "Reunion" example.

You have produced your workaround for the copyright truncation by reducing the 'letter' height of Musescore's page setting from 279.4mm to 276.40mm. That is 3 mm. Now, if you look at the font size of the (printed) copyright notice and its proximity to the bottom of the page, the line that reads "Licensed under the Creative Commons... etc." prints out at approx. 2mm in height. (You can look at your 'landscape' printout)
So it seems your workaround enables the missing parts of the copyright to print. The workaround 'shrinks' the page, much like printing a pdf using 'fit to page'.

You should check your HP printer owner's manual for the minimum margins (left, right, top, bottom) which your printer can handle. Extreme left, right, top or bottom edges of a page can be problematic for many printers. You mentioned that this happens with other scores, not only the 'Reunion' example. If the HP manual does not give the answer, try a nightly build of the 2.0 version, as was suggested elsewhere in this thread. Musescore 1.3 is no longer under development, so I don't know about a bug report.

In reply to by Jm6stringer

If Musescore is not in development then I suppose, for my own practical purposes, I have solved the problem and others will know about it though these forum comments - i.e. if they have the same experience/problem? They can try adjusting down the Height and see if it works for them?

In reply to by collierr

Not sure what you are referring to, but MuseScore is very definitely still in very active development. You might be referring to comments that say things along the lines of "there will be no more releases on the 1.3 branch". That is is because all efforts are moving toward 2.0, for which you can download pre-release copies via the Download link in the menu at right of this page. So if you're having an issue you think needs to be addressed, you should first download one of the nightly prerelease builds to see if the issue still exists. If so, then it could be worth filing an issue in the issue tracker.

But I confess to still being rather mystified as to what is going on here. I haven't followed all the intricacies here, all I know is, this seems to work for everyone else without anyone having to mess with any of those settings. At least, users outside the US. Users in the US are often tripped up by the default page size in MuseScore being A4, causing them to produce scores that get chopped off at the bottom until they fix the page size.

In reply to by collierr

collierr:
I wrote: "... try a nightly build of the 2.0 version, as was suggested elsewhere in this thread. Musescore 1.3 is no longer under development, so I don't know about a bug report."
I mean that there will not be any future releases named as version '1.4', '1.5', etc. A new release, version 2.0, is in the works.

Come to think of it, ver. 1.2 was supposed to be the final 1.x release; however, the developers decided that ver. 1.3 should address some issues in ver. 1.2.
Hence, Musescore is constantly under development.

Version 2.0 will be a 'major release' (the '2.0' designation) with amazing new features, which is why you should try a nightly build.
Alternatively, you could use your workaround and wait for the big release of the stable version of 2.0 and then see what happens.

In any event, these forums are the best sources for info. as they are always helpful. (...and well monitored. Right, Mark?)

In reply to by Jm6stringer

I will try the nightly build and see how that works. Part of the comments here were an attempt to see if there was a simple straightforward explanation. (I am not US based so that in not a factor.) I was giving myself a bit more time with 1.3. That was the reason for not immediately going to nightly build and 2.0

In reply to by Jm6stringer

I will try the nightly build and see how that works. Part of the comments here were an attempt to see if there was a simple straightforward explanation. (I am not US based so that in not a factor.) I was giving myself a bit more time with 1.3. That was the reason for not immediately going to nightly build and 2.0

In reply to by collierr

Oh, you will definitely want to stay with 1.3 for actual work. 2.0 is moving along nicely, but not stable enough for regular use yet. The point of your downloading it would only be to see if you have the same problem with it that you are with 1.3. If not, then think the matter should be considered closed. But if you have the same issue in 2.0, then further investigation is probably in order to see there is an actual bug here, and to figure out how to reproduce it reliably if so, s the developers can fix it.

(And yes, Jm6stringer, the forums are great!)

Do you still have an unanswered question? Please log in first to post your question.