No sound output on speakers or headphones. It had been working OK since installation a few weeks ago. Sound system OK for other purposes (e.g. YouTube). The cursor is moving along the line as normal.

• Jan 29, 2019 - 13:45
Reported version
3.0
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Randomly
Status
closed
Regression
No
Workaround
No
Project

Comments

Thanks, Jojo. OS is Windows 10. I have taken your advice and followed the pathway Edit > Preferences > I/O. With a bit of toggling between options, I have now managed to get the sound output back. It seems to me that the latest version of the software (MuseScore 3) gets confused when you plug in or unplug headphones, a problem that never occurred with Version 2. Also, without this helpful tip, it would not have occurred to me that the solution was to be found under Edit.