Fatal crash

• Oct 26, 2019 - 20:17
Reported version
3.0
Type
Functional
Frequency
Once
Severity
S1 - Blocker
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project

Having converted MS v2 to v3 file (both linked) a fortnight ago, Windows 10 Family ed., Version 1903, OS version 18362.418.
1) Continued to work
2) After a midday meal break, came back to the program
3) No possibility to recover the MS screen.
4) Several closings and reboots
5) Response only to program opening: new score manager and/or file selection
6) MS icon on the tasks bar but no screen appearance.
7) No Windows compatibility problem detected
8) MS has always worked since my membership (a few crashes without consequences!)

Need it absolutely for work :D

Thx for all and best greets from Belgium

Attachment Size
Les Patineurs.mscz 77.36 KB
Les_Patineurs.mscz 114.17 KB

Comments

Frequency Many Once
Status active closed
Reported version 3.2 3.0

The MuseScore 2 score stems from 2.1.0, the MuseScore 3 score from 3.0.5.

Neither crashes in 3.2.3, so you'd need to update to that, whatever bug it might have been in 3.0.5, it seems fixed in 3.2.3
You may also want to update your MuseScore 2 to 2.3.2.