Trouble Installing MuseScore3

• Feb 6, 2020 - 21:07

Hi Guys:
I went to:
[https://musescore.org/en]
selected: [MuseScore 3.4.1 64-bit - Windows 10]
I then closed the Website.
I Opened Downloads and clicked: [MuseScore-3.4.1-x86_64.msi]
A Microsoft window came up telling me to download from the Microsoft Store and wouldnt let me download from the Website:
I went into settings for: [Choose Where To Instal Apps From]
The first ComboBox had a list of options and the [Allow apps only from the store] was selected not allowing me to install from the MuseScore website.
I changed the setting to: [Warn me before installing apps from outside the store and hit enter on it then closed the settings window with alt and f4]
I went back into my downloads folder and clicked on the [MuseScore-3.4.1-x86_64.msi]
This time
I then walked through the install process ok.
A new [MuseScore] icon appeared on my DeskTop.
The file path is: [C:\Program Files\MuseScore 3\bin\MuseScore3.exe]
Next I will lock it down using the FireWall settings for it so it an not call out or receive from internet.
Blocked both incoming and outgoing calls to domain, private and public networks.
Clicked the desktop icon and nothing happened.
Navigated to the actual MuseScore3.exe in the bin folder and nothing.
I opened TaskManager and MuseScore was running in the background.
I then disabled both the internet blockers in the firewall.
Ran MuseScore again and I did hear something say MuseScore3 but n nothing else.
The alt key did not do anything, shift f10 did nothing and arrowing or tabbing revealed nothing.
I deleted the disabled blocking rules.
I uninstalled MuseScore3.
I used the same downloaded msi file to reinstall after removing the firewall blocks.
I clicked the Desktop Icon and heard something like MuseScore3 Window:
Nothing worked except the nvda screen reader key and t (title bar i believe) which read MuseScore3
Tabs, alt, arrows - nothing just as before.
I then uninstalled MuseScore again and decided to touch bases to see if you have any ideas.
Rick USA
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Comments

• Feb 6, 2020 - 21:13

3.4(.1) has introduced the Telemetry dialog, which asks for permission, but is not accessible.

There are preparations to release 3.4.2 within the coming days, which as I gather should fix this.

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• Feb 6, 2020 - 21:32

I can verify that 3.4.2 fixes this. Hopefully it will be be out in the next day or so, although I can't promise that. Meanwhile, if you can find a sighted person just to get you past that dialog, it should be good after that. It's also conceivable with 3.4.1 that Alt+F4 will close the dialog in a way that allows MuseScore to start afterwards, but I'm not confident of that.

Once 3.4.2 is released, I will also release a JAWS script to enable MuseScore to be used with that screen reader as well as NVDA.

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• Feb 6, 2020 - 21:55

It seems like you may have your computer locked down way too much. MuseScore needs the internet at least the first time you run it because of the Start Center and updates. No need to download anything from the store. When you first open MuseScore you can disable the Start Center in Preferences.
I'm not trying to tell you how to use your computer, but it seems like most everything you did pretty much guarantied MuseScore wouldn't run.

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• Feb 7, 2020 - 08:10

On that note (although my guess is this is a blind user and telemetry inaccessibility is likely the root of the issue here); you can start MuseScore without any of its webcomponents by launching it using the -w command line option.

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• Feb 7, 2020 - 11:41

Hi Guys:
Thanks for the heads up on the 3.4.2 versioning coming up.
I will notify another blind programmer working on some windows to linux conversions who tried to use 3.4.1 with NVDA about the new version - he had the same problem.
Bob, I am new to using firewall rules for individual apps but I think it a good idea once I know what I am doing.
Thanks for the details on handling the callout during startup.
Perhaps I am just a paranoid old fat blind guy but I have used computers and programmed them for some 40 years now and never found you can have too much security concerning the internet.
When I was a young buck I once downloaded an e-mail, I know a little diferent but similar, and my keyboard went dead, then my screen went black and the machine died.
The kind folks at the local computer store told me it was something to do with the BIOS having been trashed and it would cost more to repair than buy new.
I bought new, online from Dell at the time, and the kind folks saved my production data - at a price.
A few years later, my daughter, a computer professional at University Of Michigan started sending me bogus e-mails wanting me to click on things - most from another country.
Someone had hacked her machine and she was handling many machines for students and faculty at the university so even a pro can get hacked behind layers of security.
My good friend, a professional with grad work in computer science and security also had some problems with a virus ...
Others I know, or have heard of have had problems with everything from ransomware to viruses to key loggers trojens and more.
Do I over secure things when it comes to dealing with things on public facing systems, perhaps but I can always lighten up, cant always tighten up after something hits.
Later and thanks guys.
PS:
Do you guys pump new releases up to the Windows Store?
I couldnt tell if the version 3 on the Windows Store App was the same as the 3.4.1 I was looking for.
Well off to grab another cup of coffee and start pushing buttons.
Rick USA

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• Feb 7, 2020 - 16:17

Rick. Yes, we all certainly have horror stories about the internet. If the federal government gets hacked, what chance do the rest of us have? Precautions must betaken. It's just that in this case, security worked against you, not for you.
Have fun with MuseScore.

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