Randomly Crashing

• Jul 9, 2020 - 21:23
Reported version
3.x-dev
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Randomly
Status
needs info
Regression
No
Workaround
No
Project

Heyo,

So the issue I have is that Musescore will randomly crash. Majority of the time will be during note input and the rest of the time is doing other things (hence random). I recently updated to version 3.4 and the issue has been present since.

I have tried troubleshooting by uninstalling, deleting, reinstalling, factory resetting, and removing soundfonts and plugins but the issue is still present. I have also actively tried to get the app to crash but no matter what I do it will crash randomly. I've tried seeing if anyone has reported a similar issue but from what I've gathered, their crash is related to an action (saving) and/or file/part corruption. So, I don't know what to do lol.

Your help is appreciated in advance.


Comments

Reported version 3.4 3.x-dev

That score apparently got created (or at least last save) with MuseScore 3.5 Beta
No crashes for me though
It doesn't have parts, so it can't be parts corruptions

It stopped crashing for a while but has started up again. The version I was using on the attached score is 3.4.2. Is it possible that having both 3.4 and 3.5 is causing issues?

Attachment Size
IDK.mscz 15.99 KB

I've been working in 3.5 beta, but earlier today, when I went to 3.4.2 to troubleshoot another issue, the program crashed upon loading. I don't know if it's exactly the same issue as imhere, but on my side, it's prevented me from using 3.4.2. I tried repairing the install, and I tried uninstalling and reinstalling, and it still crashes. The splash opens, it prompts me about restoring the previous session, and then it doesn't matter whether I click yes or no, the same thing happens: MuseScore opens (no score opens, just the main window) and then immediately crashes.

For the record - and likely this will be good know in the future - information on using command line options is found in the corresponding section of the Handbook.