Deleted everything and closes after 2 seconds of opening app.

• Aug 30, 2020 - 06:09
Reported version
3.5
Type
Functional
Frequency
Many
Severity
S2 - Critical
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project
MuseScore

I recently updated the app to 3.5 and now this happened...
1) I open the app
2) It comes up with "Your last session quit unexpectedly. Would you like to restore it?"
3) I click yes or no (either way it doesn't do anything
4) The app closes
5) I open my project
6) It has deleted all of the work I have put into it TWICE and it won't let me save anything new
The new update has glitches and I can't do my uni assignment so please fix it quickly :)

Comments

• Aug 30, 2020 - 09:07
Status active ⇒ needs info

If it crashes on a certain score, attach that score here
If it crashes on starting MuseScore directly, i.e. not via double clicking a score, try the latter, and if that works disable the start center, see #278817: Start center crashes MuseScore if there is no Internet connection
If that doesn't work revert MuseScore to factor settings via command line, see https://musescore.org/en/handbook/revert-factory-settings#Via_command_l…

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• Aug 30, 2020 - 17:59

FYI, though, MuseScore never ever deletes your work. If you saved a file, it is still right there where you saved it, same file name in same folder. You just need to go to File / Open to get it. Be sure you open the correct file from the correct folder; it's quite possible you saved it to a different folder than where you are currently looking.

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