Suddenly Closed

• Apr 8, 2021 - 16:32
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Randomly
Status
needs info
Regression
No
Workaround
No
Project

Suddenly, after more than an hour of work, click to change the bar form and the page just closed and appear the home, without saving anything, lost work.


Comments

Status active needs info

Sorry to hear this happened! But in order to investigate, we would need you to attach your score and give precise steps to reproduce the problem.

As for lost work, unless you disabled autosave, MuseScore should have kept all but the last two minutes of work and offered to recover it next time you started. See also https://musescore.org/en/node/52116

Status needs info active
Reported version 3.6 4.0

I was working on a score and tried to edit the footer but the document suddenly closed. There was another already saved file open concurrently, which is still available. The closed document hadn't been saved and I can't find any backups of it in the AppData/Local/MuseScore/MuseScore4 folder.