Crashes on Saving
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S2 - Critical
Reproducibility
Always
Status
needs info
Regression
No
Workaround
No
Project
Crashes on saving any document.
Only occurs on my desktop computer.
It works on my laptop.
Both are i7 processors Windows 10 64 bit.
But
On the desktop are two hard drives.
However the program is installed on C: and the program should save to this as default.
Despite a new installation and previous uninstall the problem persists.
I wonder if there is a cache to be removed?
yours ian peacock
Comments
sample score and steps to reproduce needed
Also try Help > Revert to factory settings (a reinstall doesn't do this)
I have reverted to factory settings and this does not allow the save function.
I cannot send a sample score as I cannot save one.
I have tried to access C: documents and settings but access is denied even though I am the sole owner and user of this computer.
Is this where musescore stores its scores?
There is a second hard drive on this computer I use to store data.
Can I designate a folder on a different drive for Musescore to use?
Yours Ian Peacock
You're silll only one, and we'd still need steps to reproduce.
And yes, you can save to wherever you like
If you're getting "access denied", this nothing MuseScore can change or do anything about