New Muse Sounds not loading into MuseScore 4
I've downloaded and installed the Muse Hub, MuseScore 4 and all the new Muse Sounds, and all I can get to show on the Mixer is Muse Basic. What am I doing wrong? Is there a specific order in which all are to be installed? I'm not using MIDI input, PlugIns are disabled.
Please Help!
Ted 
Comments
Not sure what the problem is, but plugins are entirely unrated for sure
In reply to Not sure what the problem is… by Jojo-Schmitz
it's in the description.
In reply to it's in the description. by kkwulf11
Then explain it better
In reply to Then explain it better by Jojo-Schmitz
You probably need to address it to the post author.
In reply to You probably need to address… by kkwulf11
True. Still, I don't see how plugins could get into play here
In reply to True. Still, I don't see how… by Jojo-Schmitz
hmmmm...you right - it needs an investigation.
Did you activate them in View/Playback setup?
In reply to Did you activate them in… by bobjp
I'm having the same problem. When I go into Playback Setup, MuseSounds is there, but greyed out. MuseHub says they are downloaded (with the checkmark) and it seems like MuseScore recognizes that it's downloaded?? I've tried un- and reinstalling everything to no avail.
In reply to I'm having the same problem… by Andy Kapetanakis
Me too I can't find play back settings but I found a file with all the downloads of the sounds but I dont know how to put them in musescore
In reply to I'm having the same problem… by Andy Kapetanakis
Did you change the install location to an external drive? That won't work. InstBetter to set up a link from he standard location to an external drive if you need to.
Aside from that, MuseScore should recognize the sounds automatically. If you go to Diagnostic / Muse Sampler / Check Muse Sampler, what does it report?
In reply to Did you change the install… by Marc Sabatella
Hi, Marc. I'm having similar issues with the greyed out MuseSounds option. If I attempt to open the extracted MuseSamplerCoreLib.dll file, MuseScore gives me an error saying that it's an unknown file type. The MuseSounds file is in the MuseScore 4 Downloads folder, and I've moved it around to my Instruments folder and the general MuseScore 4 folder. All components of MU4 have been downloaded. Not sure exactly what to do with it.
In reply to Hi, Marc. I'm having similar… by Musikalitie
Did you download Muse Sounds through Msue Hub? And did you leave the default install folder alone? If so, it should work, and you shouldn't need to move it, so best to put everything back where it was. Or to be safee just uninstall Muse Hub then reinstall it, also perhaps remove all sounds nd reinstall them as well. And this time don't change any folders at all.
If you continue to have trouble after all same question as above - what does the check in the diagnostics menu report?
In reply to Did you download Muse Sounds… by Marc Sabatella
Hi Marc,
I am having the same issue as others. I have a fresh install of MuseScore 4 with all Muse Sounds downloaded through Muse Hub, and no install paths have been changed. The Muse Sounds option is greyed out in the Playback Setup window and the diagnostic window for Muse Sampler says "Muse Sampler library is not found".
EDIT: I reinstalled MuseScore and Muse Hub, and now the Muse Sampler and Muse Sounds work as expected. I will note however, Muse Hub could not download MuseScore for some reason, the download wheel kept spinning. Everything worked correctly after downloading the standalone MuseScore executable from the website.
In reply to I'm having the same problem… by Andy Kapetanakis
I have a similar issue. All the sounds are downloaded (checks marks in hub) but when I select certain ones in the mixer (i.e., flute instead of horn) the flute doesn't play
In reply to I have a similar issue. All… by Clayton P. King
In order to understand and assist, we'd need you to attach your score. Note that horns can play much lower than flute, so it's normal that if you have a horn part, a flute won't be able to play some of it.
On a fresh installation on Windows:
The default download location that Muse Hub is dropping files is:
C:\ProgramData\MuseHub\Downloads- this is checked through Muse Hub's configuration/settings pane. Once Muse Hub finishes downloading files, it just leaves them there; it probably has no follow-up action to move them to where Muse Score 4 is expecting them to be. Or, some bad defaults have been assigned by the installers.Meanwhile, Muse Score 4 wants these to be in one of the
soundfontsdirectories (see Diagnostics > Show paths). Moving the downloaded files to%HOMEPATH%/Documents/MuseScore4/SoundFontson Windows will get Muse Score to recognize the files (after restarting it).In reply to On a fresh installation on… by Kyitrai
I've tried all of this and still not getting anywhere. I've uninstalled both MuseScore and Muse Hub, made sure the files download into the correct folder location. Nothing short of Format C:!!!
In reply to I've tried all of this and… by Ted Plambeck
So, you see the subfolders for the various sounds within that folder - Muse Keys, Muse Brass, etc? Within MuseScore 4, if you go to Diagnostic / Muse Sampler / Check Muse Samper, does it report it is able to find it?
In reply to So, you see the subfolders… by Marc Sabatella
No, I'm really at a loss.
In reply to So, you see the subfolders… by Marc Sabatella
Ok, So I've moved all sound folders to Soundfiles. They are still in their respective folders. I do not see anything about the Muse Sampler file. When I check Muse Sampler under diagnostics, it comes up as not found.
In reply to Ok, So I've moved all sound… by Ted Plambeck
Don't move the files, that is pretty much guaranteed to break things. At this point, it's probably best to first run Help / Revert to factory settings, then completely uninstall everything and start over, with everything in its default location. And then if there is a problem, resume this thread with further information about the locations of things, but don't move anything.
In reply to Don't move the files, that… by Marc Sabatella
So, I still can't get things to work.
In reply to So, I still can't get things… by Ted Plambeck
So now that you did the factory reset and the complete reinstall of Muse Hub, Muse Sounds, and MuseScore itself, what specifically goes wrong?
In reply to So now that you did the… by Marc Sabatella
Now, MuseScore starts to load, then nothing. I'm going to go back and have to uninstall everything again, then just stick with MuseScore 3. I'm also a Finale user and use that for most of my works.
In reply to So, you see the subfolders… by Marc Sabatella
Here's what I've got.
In reply to Here's what I've got. by Ted Plambeck
After a fresh install (deleted everything, started from scratch)
It also happened to me! In my case, not even the blue sound pannel showed up, so I had to go to View/Reset default design and eventually it came up!
I think I have the same problem after installing MuseScore 4 and MuseHub three times.
In the mixer, only 'MS Basic' can be set as the sound.
No Effects.
In the Playback Setup, 'Muse Sounds is inactive'.
Check MuseSampler returns: "MuseSampler not found".
The library 'libMuseSamplerCoreLib.so' is in the directory /usr/lib64.
In the application log ~/app/org.musescore.MuseScore/data/MuseScore/MuseScore4/logs/MuseScore...log
says:
.....
2023-02-04T19:53:58.176 | DEBUG | main_thread | LinuxAudioDriver | open: Connected to default
2023-02-04T19:53:58.176 | ERROR | main_thread | MuseSamplerLibHandler | MuseSamplerLibHandler: Unable to open MuseSampler library, path: libMuseSamplerCoreLib.so
2023-02-04T19:53:58.176 | ERROR | main_thread | MuseSamplerResolver | checkLibrary: Incompatible MuseSampler library; ignoring
2023-02-04T19:53:58.869 | DEBUG | main_thread | InstrumentTemplate | read: InstrumentTemplate:: init instrument not found
.....
I would like to work with MuseScore 4, but without the MuseSampler it makes no sense. Then MuseScore 3.6.2 is simply better.
Who can help?
In reply to I think I have the same… by Georg Pfeifer
For questions about muse hub & muse soubds, the best place to ask is their Zendesk site - muse hub.Zendesk.com
But fwiw, MU4 is way better than MU3 in some major ways, objectively speaking, even without Muse Sound. The improved engraving alone is a major upgrade that would be worth hundreds of dollars if it were commercial software.
In reply to For questions about muse hub… by Marc Sabatella
Hi Marc. It's Your opinion. But sorry, it doesn't work!
In reply to Hi Marc. It's Your opinion… by Georg Pfeifer
Can you explain what specifically doesn’t work?
Objectively speaking - as you can measure yourself with a ruler if you like - MU4 engraving is simply much more accurate than MU3. There are musical rules co trolling how far apart various notes should be etc, and MU3 simply gets them wrong while MU4 them right. It’s not opinion but easily verifiable fact.
In reply to Can you explain what… by Marc Sabatella
Hi Marc, I think you are right about everything, but.... Let me make it clear with a comparison. If I rent an upmarket car, I expect it not to lose the steering wheel on the way or lack ventilation. If I then complain about it, the manufacturer of the car says I can't accept any liability because the steering wheel (or the ventilation) was made by another manufacturer.
In reply to Hi Marc, I think you are… by Georg Pfeifer
Hmm I’m not understanding the analogy; MuseScore 4 is not missing any crucial components that would be comparable to a steering wheel, and there is no other manufacturer involved. I’d love to help you with whatever problem you are having, but I’d need a clearer description of exactly what prevents you from running MuseScore 4. Then I would be able to assist better.
In reply to Can you explain what… by Marc Sabatella
For me personally I won't be able to run MU4 due to RAM size. I purchased my computer in the states in 2021 before moving overseas. After arriving here, I had an issue with my network card going on the fritz. I took it to a reputable shop to have it fixed, however, the tech broke my screen which required him to purchase a new computer. They don't sell the exact model here so now I have an issue with sound card not the same, RAM different and split Data drives. Unfortunately, I'm SOL with using MU4 unless I want to buy another new system. Sucks the big one...
So, I'm trying to get MU 3.6.2 to run again, and I have no sounds what-so-ever. Reinstalled again with no luck.
Someone help PLEASE!
In reply to I think I have the same… by Georg Pfeifer
On Ubuntu (22.04), you need:
-Musesounds intruments
/usr/lib/libMuseSamplerCoreLib.so
/var/lib/MuseSampler/.config
In this hidden file, put the location of the musesound instruments , default : /srv/muse-hub/downloads/Instruments/
Perhaps /usr/lib64 is not good for the library? (who knows, it might be hardcoded)
You don't need the service running for musesounds to work
In reply to On Ubuntu (22.04), you need:… by graffesmusic
Hallo graffesmusic, everything is like You said:
1. Musesounds intruments are in /srv/muse-hub/downloads/Instruments
2. /usr/lib/libMuseSamplerCoreLib.so
3. musesound instruments is located in /var/lib/MuseSampler/.config,
4. libMuseSamplerCoreLib.so /usr/lib64 was automaticaly installed
muse-hub.service - Muse Hub Helper Service
Loaded: loaded (/lib/systemd/system/muse-hub.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2023-02-04 19:51:48 CET; 1 day 1h ago
Main PID: 807 (muse-hub-servic)
Tasks: 14 (limit: 18961)
Memory: 67.8M
CPU: 43.341s
CGroup: /system.slice/muse-hub.service
├─807 /bin/sh /usr/bin/muse-hub-service
└─825 /opt/muse-hub/Muse.Service
Feb 04 20:11:18 ESPRIMO-P710 muse-hub-service[825]: 2023-02-04 20:11:18.3177|INFO|Muse.Service.MuseClientConnection|Processing message from client - User: georg, Type: Muse.Common.Messages.Actions.RegisterHiddenDownload>
Feb 04 20:11:18 ESPRIMO-P710 muse-hub-service[825]: 2023-02-04 20:11:18.3177|INFO|Muse.Service.Interop.ServiceCore|Registering Hidden Item (Type: Application, Id: hub, Name: Muse Hub)...
Feb 04 20:11:18 ESPRIMO-P710 Muse.Service[825]: Muse.Service Information: 0 :
Feb 04 20:11:18 ESPRIMO-P710 Muse.Service[825]: 2023-02-04 20:11:18.3177|INFO|Muse.Service.Interop.ServiceCore|Registering Hidden Item (Type: Application, Id: hub, Name: Muse Hub)...
Feb 04 20:11:19 ESPRIMO-P710 Muse.Service[825]: Muse.Service Information: 0 :
Feb 04 20:11:19 ESPRIMO-P710 muse-hub-service[825]: 2023-02-04 20:11:19.3160|INFO|Muse.Service.MuseClientConnection|Processed message!
Feb 04 20:11:19 ESPRIMO-P710 Muse.Service[825]: 2023-02-04 20:11:19.3160|INFO|Muse.Service.MuseClientConnection|Processed message!
Feb 04 20:11:21 ESPRIMO-P710 Muse.Service[825]: Muse.Service Information: 0 :
Feb 04 20:11:21 ESPRIMO-P710 muse-hub-service[825]: 2023-02-04 20:11:21.4591|INFO|Muse.Service.MuseClientConnection|Client has disconnected
Feb 04 20:11:21 ESPRIMO-P710 Muse.Service[825]: 2023-02-04 20:11:21.4591|INFO|Muse.Service.MuseClientConnection|Client has disconnected
In reply to Hallo graffesmusic,… by Georg Pfeifer
I guess you are not running the official appimage?
See:
https://musescore.org/en/node/339317
https://github.com/musescore/MuseScore/issues/13935
Perhaps you could try the appimage: download make executable, no need to 'install'
As said, you do not need the muse-hub.service running for muse sounds to work.
In reply to I guess you are not running… by graffesmusic
Hello graffesmusic, thank You for your kind instructions. I have now started the AppImage directly from the download directory without installing it and lo and behold, the Saundfonts are available. Then I installed the AppImage and lo and behold, the sound fonts have disappeared. So you are not allowed to install. This is very unsatisfactory for me as a Linux user. Besides, the effects are missing.
Nevertheless, many thanks for Your instructions.
In reply to Hello graffesmusic, thank… by Georg Pfeifer
In general that shouldn’t be true - I run the AppImage installed normally via the “install” command line option and it works perfectly. Not sure what could be going on to make it not work on your system.
It happened to me many times now. I've made a post about it a while ago, but got no answers at all. The solution is just close the hub app and open it again - and then you'll see the option to download the sounds again via shortcuts in the app. After you click on them it will download some new files (takes seconds) and after that the muse sound instruments are available to choose again. My thought was they are making some new adjustments and making new patches, but I didn’t find a single word about any muse sound uptade.
I wonder if anyone with that Issue on Windows 10 was able to solve it ?
MuseHub says all the sounds are downloaded.
And there are in : C:\ProgramData\MuseHub\Downloads\Instruments
In Playback Setup: Muse Sounds is greyed and marked as "Inactive"
Check Muse Sampler says "Muse Sampler Library not found".
Version is 4.1
== EDIT ================
I restarted my Computer and now everything is fine.