Custom palette broken (DUPLICATE)

• Nov 19, 2024 - 17:54

Update: This is a duplicate of a known issue

See attached. The custom palette was there. Now nothing. The attached screen shot shows the state after the palette has been opened and the 'more' button has been clicked. This palette was created yesterday and was working fine.

This one needs attention in my opinion. It's a show stopper for the feature.

Attachment Size
Custom palette problem.png 92.42 KB

Comments

Did you have more than one instance of MSS open when you added the palette? There are known issues around making changes to the UI when multiple instances are open. You should close all instances but one, then make the changes in the one instance that's been left open, close it so the changes are saved. Then you can reopen everything again and your changes should be there and persist. Also palettes can be saved to a file and loaded from a file - in case you want to have your custom palette saved somewhere.

In reply to by Postman

OK. One last thought. Until things get fixed. If.

I tried this. I made a custom palette with several images. Some from the Master Palette. Some SVG's. Some JPG.

Then I named and saved the palette to a folder in MU4. At first the save function took me to folder I don't have permission to save in. So I saved it in MU4.

Anyway, I closed the score in which I created the palette. I closed MU4. I reopened a score and my custom palette was a mess. I used the load palette function and my palette loaded and was complete. I deleted the old palette.

Yes, you have to load the palette for every score you want to use it in. But once you have it in the score, it works like any palette.

In reply to by Postman

One does not need to "save" a palette.
You create a palette, using an existing or new workspace, and you close MS.
That is all there is to it.
Next time you use the workspace, the palette will be present.
Saving the palette is useful to share the palette with others.

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