PC crashes when starting musescore 2.0.2
I looked for similar problem and I only founded my case in a very old topic.
I am on windows 8 and the problem is very simple when i try to start musescore I wait a few second and the whole PC freeze and I have to start it again.
Is there any solution to this problem? If there is, please explain to my in a very simple way. I am not very good with computer and English is not my first language.
Thanks for any form of help!
Comments
Please go see the Handbook using the link in the menu at right, then search for "Revert to factory settings". Start by following those instructions. If that does not help, try the same instructions but using "-w" or "-s" instead of "-F".
In reply to Please go see the Handbook by Marc Sabatella
Nothing worked, if it is a normal w and a normal s than im stuck
"C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe" -F
"C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe" -w
"C:\Program Files (x86)\MuseScore 2\bin\MuseScore.exe" -s
They all made my PC crash... any other ideas?
In reply to Nothing worked, if it is a by Ludovi1
Can you post the output they wrote to the terminal window before crashing? Assuming, that is, you used a terminal window. If not, try it that way this time.
In reply to Can you post the output they by Marc Sabatella
I just tried with the terminal window with the -F -w and -s and nothing worked and I do not receive any message, I wait a few second and then the screen just freeze and I have to close the whole computer...
In reply to I just tried with the by Ludovi1
Can you try the 64bit version of MuseScore? http://ftp.osuosl.org/pub/musescore/releases/MuseScore-2.0.2/unsupporte…
You might need 7zip to unzip this package.
In reply to Can you try the 64bit version by [DELETED] 5
Ok I oppenned your package, click on musescore, then bin, then musescore and it says that it is impossible to start the program because libfreetype-6.dll is missing from the computer. I don't know what that mean, but at least we got something now. it also says that i should reinstal the progam... which i did before seeking for help.
In reply to Ok I oppenned your package, by Ludovi1
i just did a litle reshersh and i did find libfreetype-6dll. I founded that there is a data called .bss that is uninitialized. maybe that is the problem.
In reply to i just did a litle reshersh by Ludovi1
hum hi... eaple where did you go??? im still stuck there? please help.
In reply to hum hi... eaple where did you by Ludovi1
I think I understand what happens. You probably extracted directly the musescore icon since its folder "bin" by drag and drop on the desktop, I guess? Do not do this, because effectively this " libfreetype.6dll" message appears.
The icon application must remains in the "bin" folder. You have simply to create a shortcut so: Right-click on the icon in the "bin" folder -> to send (create shortcut) etc.
In reply to I think I understand what by cadiz1
Or press Alt before dropping
In reply to Or press Alt before dropping by Jojo-Schmitz
Thanks for the help everyone, but the last attempt made my pc go crazy(100% of disk usage when nothing is on...I had to uninstall musescore) so I will probably switch to a more stable music creation system. Thanks for the help anyway!
In reply to Thanks for the help everyone, by Ludovi1
Well, FWIW, MuseScore 2.0 works extremely well for hundreds of thousands (? I haven't seen the latest download stats) of people, so it really is as "stable" as any nother program. Apparently, though, there is some sort of incompatibility with some piece of hardware or device driver or DLL etc on your particular system that is causing a problem. We'd love to figure out what the problem is so we can either fix it is possible or figure out a workaround or even just add the issue to the list of known incompatibilities (https://musescore.org/en/handbook/known-incompatibilities-0 - did you check this page?), but unfortuantely, since no one else is seeing this problem, there won;t be anything we can do without your help. Not sure what the next step could be though. These sort of extremely rare / impossible for others to reproduce problems are very difficult to debug, as you might imagine.
In reply to Well, FWIW, MuseScore 2.0 by Marc Sabatella
Yes it's me again. I've given up on installing version 2 but I have been able to install version 1.3 except that I have a problem with the appearance of the sheet. As you can see on the attached PDF file. Notes and armatures are all represented with graphics. Can you help on this? Thanks.
In reply to Yes it's me again. I've given by Robert Lacoste
Did you save as PDF or did you use a PDF Printer and if so, which one?
Do you gave fonts installed that habe "mscore" in their names?
In reply to Did you save as PDF or did by Jojo-Schmitz
I used Nuance PDP printer.
I have a lot of .qm, .png, .xpm, .ico, .bmp that were left from previous installation trials of 2.0.2 or nightly or others but non seem to be associated to a font type bu I have mscore and mscore 1 in the actual installation of 1.3.
In reply to I used Nuance PDP printer. I by Robert Lacoste
Mscore.and mscore1 shouldn't be part.of any installation, they are built into MuseScore. Also Pdf printers may or may.not work, better use save as pdf
In reply to Yes it's me again. I've given by Robert Lacoste
Just a short note that it's advised to create a new post when you have another issue. This way forum posts are not getting diluted and remain easy to read through.
In reply to Just a short note that it's by Thomas
Thank you Thomas,
I understand that from now on I will use the export function for PDf files, but was the one I sent
readable? Also, as mentionned, the mscore and mscore1 are par of the musescore 1.3. Should they be deleted? Is this what is causing the problem?
Thanks
In reply to Thank you Thomas, I by Robert Lacoste
Neither mscore nor mscore1 should ever be installed, for any version of MuseScore. They are compiled directly into the executable. Having them installed on your system would definitely cause problems like that.
In reply to Neither mscore nor mscore1 by Marc Sabatella
Thnak you. I haveno idea where thes files came from but I deleted everything named MSCORE and MSCORE1 and suddenly everything is back to normal. I have even been able to download 2.0.2 and it works perfectly.
Thanks again.
In reply to Thnak you. I haveno idea by Robert Lacoste
Well, that's fantastic!