Musescore upgraded and pallet becomes gibberish
Reported version
3.6
Type
Functional
Frequency
Once
Severity
S3 - Major
Reproducibility
Always
Status
closed
Regression
No
Workaround
No
Project
Pallet gibberish problem
1. start a file, the first couple of items on pallet show gibberish
2. click on one item, menu appears but they all turn gibberish and unreadable
I can't use the pallet at all. This happened after I was asked if I wanted to move to Leland. Weird thing started to happen since then.
Attached is the screenshot
| Attachment | Size |
|---|---|
| Musescore Pallete.png | 237.12 KB |
Comments
In reply to (No subject) by Jojo-Schmitz
This happens every single time, not just once. I rebooted my laptop and restart musescore but it didn't solve the problem. The palettes panel is not readable this way with crazy notes covering them up.
But you are only one.
Check How to change MuseScore's DPI
In reply to Check How to change… by Jojo-Schmitz
I tried changing the DPI using different number from command line, the main workspace of musescore is affected in size, but not the dialog of Edit to change font to leland. The dialog box changes to a big one. This doesn't seem to be affected by what DPI I tried. When I try to resize it, it disappears and whole thing freeze. I kill it and restart. After restart, if I don't restore to previous session, the palettes show up with gibberish. All UI looks normal, I bring up Edit-Preference and restore to default and gibberish disappears. So, I cannot have Leland. for some reason! I am on window 11. Could this be the cause?
Leland is the default font, so no need the change to it.
Also Return is that same as the OK button.
In reply to Leland is the default font,… by Jojo-Schmitz
No, not on mine. When I brought it up yesterday to work, it was segoe UI. Suddenly I loaded a file, a question popped up asking me if I wanted Leland for the better look. I clicked yes, and all hell broke loose. Now I can only keep it at segoe UI. Leland breaks it, as I described and showed you the photos. I also posted at FB support group.
In reply to No, not on mine. When I… by mccoolpiano
True, the musical font is Leland, that UI font is not, and Leland is not made for that.
So, when I answered "Yes" to change the style to Leland, where is this indicated? If I have old files, will I get this question again? And, why should answering "Yes" mess up my UI? And only through the Edit->Preference->General where I reset to default, could it be back to normal again.
The fact that I have 3.6.2.5xxxx, means that my score is Leland look?
I just don't want the dialog box to go nuts, gibberish to appear in the palettes. Whatever look is fine. Thanks.
When you answer "yes", it affects that score and that score only. You'll see it indicated in Format / Style / Score, and that's also where you can change it to one of the other notation fonts. It's completely harmless to change the notation font - it never ever affects the UI. All new scores will get Leland by default. Old old scores will ask you if you want to change them to Leland, and it's completely safe to answer yes - it affects that score only, and you can also undo that change if you decide you don't like how it looks for that specific score. You can also check the box in the dialog to prevent MuseScore from asking again.
Changing notation font for a score never affects the UI for MuseScore itself. The only thing that does that is going to Edit / Preferences / General and changing that in the dropdown list. So, if you've done that, simply go back to that dialog and change it back to what it was before, then leave it there. Notation fonts don't work here, because they contain only notation symbols, not regular alphabetic letters. So that's why the UI goes crazy if you tell MuseScreo to use a notation font instead of a text font for the UI.
If you're saying it appears as if the UI changed itself to Leland within your having explicitly done so in Edit / Preferences / General, and this happened more or less at around the same time you happened to load an older score, then that is a one-time fluke perhaps caused by some other random occurrence - an electrical spike, a failing drive, some other program running in the background having added or removed fonts, a virus, etc. Merely answering yes to the offer to change the score font to Leland never ever has any effect whatsoever on the UI font. Totally different things, handled in totally different parts of the code, completely unrelated.
At this point, if you haven't already figured it out, best way to get things back to normal is probably Help / Revert to Factory Settings. Because it seems other things may have gone awry in the process of experimentation here.
In reply to When you answer "yes", it… by Marc Sabatella
HI Marc, as I mentioned in the FB group, I only messed with the Edit-Preference to reset to default because I was seeing the gibberish happening. When I asked that question on FB, Johan T told me about resetting it there. Otherwise, I did not even know about this menu. I am a very basic user. I take defaults, stick with them, and don't change anything. I hope it's just a glitch. Now that I don't touch the Edit preference, and I have reinstalled, rebooted several times, I hope this will not happen again. You can close the ticket as it is working now. Thanks for all the helps, Jojo and Marc.
Very interesting that this happened without your explicitly going to that dialog, but indeed, must just be a random rare glitch - out of millions of users and scores updated to 3.6.2 over the past year, I don't think I've heard any other reports of this happening. But do let us know if it ever does happen again!